Back to Jobs

Customer Service Associate I (Remote) January 27th /Longview class

Remote, USA Full-time Posted 2025-04-16

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Why Choose Mr. Cooper?

At Mr. Cooper Group, we embrace a relaxed and casual work environment that matches our attire. We are not only committed to doing right by our customers, but also our employees.

Discover the Benefits:
?? Team member mortgage loan program and down payment assistance program
?? Student Debt Repayment program
?? Tuition reimbursement
?? Paid time off and paid holidays
?? Market-based health insurance for medical, dental and vision
?? Flexible spending accounts for eligible childcare expenses
?? Cooper Climbers: an in-house program with built-in career advancement pathways

In Your Typical Day, You Will:
?? Answer 40-50 inbound/outbound(dialer) calls a day
?? Assist customers with payment options, escrow items and any general mortgage information
?? Discuss Mr. Cooper customer benefits like Paperless, Mobile App, Web and IVR
?? Assist customers that are 30 days or less due on their mortgage payment

Qualifications: ?? 6 months or more with customer service experience ?? 6 months or more with call center experience

Additional Details:
?? Hourly rate is $15.00 an hour
?? Eligible for monthly bonus and incentive rewards!
?? Must reside within 60 miles from office location
?? Comprehensive 6- week paid virtual training ?? equipment is provided
?? Attendance is required for the first 90 days of training is required.
?? Hours of Operations: Monday - Thursday 7am ?? 8pm; Friday 7am - 7pm; and Saturday 8am- 12pm.
?? Work schedule after training will align with these business hours

Apply now and join our team of dedicated customer service professionals!

Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V

Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V

Job Requisition ID:

023205

Job Category:

Servicing

Primary Location City:

Longview

Primary Location Region:

Texas

Primary Location Postal Code:

75601

Primary Location Country:

United States of America

Additional Posting Location(s):

Apply Job!

 

Similar Jobs

Amazon Data Entry Jobs From Home ?? Apply Now

Remote, USA Full-time

Disney Remote Job At Home $25/Hr (Entry Level/No Experience)

Remote, USA Full-time

Manager, Social Media Strategy & Activation - Now Hiring

Remote, USA Full-time

Postal Clerk - No Experience Required - Paid Training

Remote, USA Full-time

Part-Time Delta Airlines Data Entry Remote Jobs: Earn $/Hour

Remote, USA Full-time

Senior Analyst - Vulnerability and Cyber Asset Management (Remote)

Remote, USA Full-time

Walmart Work From Home (Remote) (Quality Engineer) ?? MySmartPros

Remote, USA Full-time

Sr Product Ops Manager - Roundel O&O(Remote Or Hybrid)

Remote, USA Full-time

Customer Service Part Time Computer Work from Home Job

Remote, USA Full-time

Remote Overnight General/Emergency Radiologist- 7on/14off - Radiology Partners Chicago

Remote, USA Full-time

(Entry Level Remote Jobs) Amazon Jobs at Home ?? Office Associate

Remote, USA Full-time

Disney Remote Jobs ($24/Hour) ? DPS

Remote, USA Full-time

Non-Clinical - Finance/Accounting - Billing Specialist

Remote, USA Full-time

Starbucks Director Job Description In Canada

Remote, USA Full-time

Remote Junior Quality Assurance Product Tester

Remote, USA Full-time

Help Students Thrive: Remote ELL/ESL Teacher Opening in New Hampshire

Remote, USA Full-time

Quarry Crusher Maintenance Mechanic

Remote, USA Full-time

Senior Pharmacy Audit Representative - National Remote

Remote, USA Full-time

Online Survey Taker. Earn up to $25 per survey. - Remote

Remote, USA Full-time

Apple At-Home Advisor (Remote Part-time) ?? WFH

Remote, USA Full-time