Full-time Benefit Advocate - Member Services (Work Remotely Anywhere in the U.S.)
Right Pay. Right Company. Right at Home!
100% Remote - Work & Train from Your Home
Available shifts are eight hour work days (M-F) running until 7:00 PM CST (8:00 PM EST, 6:00 PM MST & 5:00 PM PST)
We are seeking full-time employees (Advocates) to support our clients by taking calls regarding employee benefit enrollment. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support.
The Details:
?? Answer a broad range of inbound calls (in support of clients) in a professional, energetic, and positive manner
?? Respond accurately and thoroughly to caller inquiries and document call detail accordingly
?? Must be a resourceful and creative problem solver who can work with members of the team to find solutions
?? Ensure compliance in all areas of processing, completing all transactions timely and accurately
?? Take accountability for entire process from receipt of work to resolution
?? Work under general supervision following established procedures
What You Need to Make the Cut:
?? Prior benefit administration, insurance brokerage or insurance provider experience is preferred
?? Strong customer-centric mindset
?? Must be comfortable with technology ?? we are a technology company!
?? Competitive, team player who strives for excellence
?? Strong interpersonal skills to find success in every opportunity
?? Exceptional phone etiquette and communication skills
We Require that You Have:
?? Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload)
?? Ethernet Cable Connection Highly Recommended
Training:
?? Businessolver will provide a comprehensive training program prior to ??going live??
?? All training sessions will be completed from the convenience of your home office
The pay range for this position is $13.00 to $20.75 per hour (pay to be determined by the applicant??s education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).
Apply Job!