Freshers Work from Home Jobs at Flipkart
Job Summary:
Join Flipkart, one of Indias leading e-commerce platforms, as a work-from-home associate! We are looking for enthusiastic freshers who are eager to start their careers in a dynamic and innovative environment. In this role, you will contribute to our mission of providing a seamless shopping experience to millions of customers across India.
Key Responsibilities: ?? * Assist in customer support activities, including responding to inquiries via chat, email, and phone. ?? * Manage and resolve customer issues promptly and effectively, ensuring customer satisfaction. ?? * Collaborate with various departments to address customer feedback and improve service quality. ?? * Process orders, track shipments, and handle returns in a timely manner. ?? * Maintain accurate records of customer interactions and transactions. ?? * Participate in training sessions and contribute to team meetings to share insights and improve processes. ?? Required Skills and Qualifications: ?? * A bachelors degree or equivalent is preferred, but freshers are encouraged to apply. ?? * Excellent verbal and written communication skills in English. ?? * Strong problem-solving abilities and a customer-centric mindset. ?? * Basic proficiency in computer applications and the internet. ?? * Ability to work independently and as part of a team in a fast-paced environment. ?? * Willingness to learn and adapt to new tools and technologies. ?? Experience: ?? * No prior experience is required; this position is open to freshers looking to launch their careers. ?? Working Hours: ?? * Flexible working hours, with options for full-time or part-time shifts. Specific schedules will be discussed during the interview process. ?? Knowledge, Skills, and Abilities: ?? * Familiarity with e-commerce platforms is a plus but not mandatory. ?? * Strong attention to detail and organizational skills. ?? * Ability to handle multiple tasks simultaneously and prioritize effectively. ?? * A positive attitude and a willingness to learn from feedback. ?? Benefits: ?? * Competitive salary and performance-based incentives. ?? * Opportunity to work from home with a flexible schedule. ?? * Comprehensive training and onboarding program. ?? * Access to employee wellness programs and resources. ?? * Career growth opportunities within a leading organization. ?? Why Join Flipkart? At Flipkart, we believe in fostering talent and providing an inclusive environment for our employees. You will be part of a vibrant team that values innovation, creativity, and diversity. Join us to make a difference in the lives of millions of customers while building a rewarding career.
How to Apply:
If you are excited about this opportunity, please submit your resume and a cover letter detailing your interest in the role to our careers page. We look forward to welcoming you to our team!
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