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DOL VETS TAP: Employment Navigator Regional Manager - Western Region (Remote Office)

Remote, USA Full-time Posted 2025-04-16

Position Description

JOIN OUR TEAM to assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.

The DOL VETS TAP program needs an experienced, skilled, and passionate Employment Navigator Regional Manager who has prior experience leading geographically dispersed team members and a professional workforce.

In this role, you will:
?? Assist the Project Manager in implementing the Department of Labor's Employment Navigator & Partnership Program for transitioning servicemembers worldwide.
?? Manage and oversee geographically dispersed Employment Navigators at multiple military installations worldwide.
?? Coordinate with installation Designated Governmental Representatives.

This is a remote position, but some travel to ENPP locations may be required. Additionally, the Regional Manager position may require extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the regional team. The Regional Manager reports to the DOL VETS TAP Employment Navigator Project Manager.

Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco

Qualifications

To be successful in this role, you will have:
?? A Bachelor's degree AND 5-7 years of experience working as a Workforce Solutions, Human Resource (HR) Specialist or within Operations Management.
?? Experience leading, managing, directing a geographically dispersed team.
?? To be proficient in the Microsoft Suite of Applications and virtual meeting platforms.
?? To be able to work well with the Military clients and must be able to communicate well orally and in writing.
?? The ability to travel up to 25%.

Additional desired experience and skills:
?? A Master's degree is preferred.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

In compliance with state and local laws regarding pay transparency, the salary range for this role is $54.83 to $89.10; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [redacted] or call the HR Service Desk at [redacted], option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email A[redacted].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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