Seasonal Customer Service Representative - Bilingual, Spanish and English
Description:
?? The Seasonal Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
?? This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
?? A NEW CAREER POWERED BY YOU
?? Are you looking for a ??work from home?? career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?
?? Would you like to join a company that earns ??World??s Best Workplaces,?? ??Happiest Employees,?? and ??Best Companies for Career Growth?? awards every year?
?? Then a remote Customer Service Representative position at Concentrix is just the right place for you!
?? As a remote Seasonal Customer Service Representative (Bilingual: Spanish and English), you??ll join an organically diverse team from 70+ countries where ALL members contribute and support each other??s success and well-being, proudly united as ??game-changers.??
?? Together, we help the world??s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.
Requirements: ?? The ability to read, write and speak fluently both Spanish and English ?? 1+ year of customer service experience ?? Open availability ?? A high school diploma or GED ?? A quiet, distraction-free environment to work from in your home ?? Proficiency in fast-paced multi-tasking ?? Eagerness to learn new technologies ?? Strong computer navigation skills and PC knowledge ?? A desktop or laptop to complete PC and internet testing ?? Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) ?? Operating System: Windows 10+ ?? RAM: 8GB or higher ?? Processor: Intel i5/AMD Ryzen 5 or higher ?? Internet Requirements: DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) ?? Speeds: 10 mbps download and 3 mbps upload or higher ?? While working, you will be required to hardwire with an ethernet cable ?? High Speed internet (no wireless/hotspots or satellite) and a smartphone ?? Must reside in the United States or have a valid U.S. address for residence
Benefits:
?? Paid training and performance-based incentives
?? Lucrative employee referral bonus opportunities
?? Health and wellness programs with trained partners to help promote a healthy you
?? Mentorship programs that support your rewarding career journey
?? Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
?? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
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