Call Center Manager - Insurance
Description:
?? Hi, We're Centerfield.
?? Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world??s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield??s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.
Requirements: ?? 5+ years as a lead sales representative or similar role, ideally in a verification or customer service remote call center environment ?? Strong written and verbal communication skills with the ability to manage and motivate a remote team. ?? Willingness to engage with the employees and provide feedback in a positive and encouraging manner. ?? Detail-oriented with strong performance analysis skills ?? Excellent organizational skills for managing multiple tasks and deadlines ?? Self-starter who thrives both independently and in a team ?? Team player with a big-picture mindset ?? Proactive problem-solver who takes ownership and calculated risks ?? Experience with Google Docs or Microsoft Office.
Benefits:
?? Competitive salary + semi-annual bonus
?? Unlimited PTO ?? take a break when you need it!
?? Industry leading medical, dental, and vision plans + generous parental leave
?? 401(k) company match plan ?? fully vested day 1
?? Award winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
?? Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)
?? Career growth ?? we enjoy promoting from within!
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