Customer Service Representative for Disney Dining
Are you passionate about delivering exceptional customer service? Do you have a keen eye for detail and a flair for creative problem-solving? If so, we invite you to join our team as a Customer Service Representative for Disney Dining at Levy
About the Role:
We're seeking a highly motivated and customer-focused individual who can provide top-notch service to our guests, from answering phone calls to resolving issues and making recommendations. As a Customer Service Representative, you'll be responsible for:
?? Responding to guest inquiries, resolving any issues that may arise, and escalating complex problems to management when necessary.
?? Providing accurate and timely information about our menu, services, and promotions, as well as making recommendations to enhance the guest experience.
?? Collaborating with colleagues across different departments to ensure seamless service delivery and resolve any operational challenges.
?? Staying up-to-date on product knowledge, seasonal offerings, and special promotions to make informed recommendations and upsell/cross-sell opportunities.
Requirements: ?? Previous experience in a related role, preferably in a high-volume restaurant or hospitality setting. ?? Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service. ?? Ability to work varied shifts, including evenings, weekends, and holidays. ?? Familiarity with CRM software and data analysis tools is a plus.
Benefits:
?? Competitive hourly wage and opportunities for advancement within the company.
?? Comprehensive training program, including on-the-job coaching and ongoing education.
?? Discounts on food and merchandise, plus access to exclusive employee events and recognition programs.
?? A supportive work environment that values teamwork, diversity, and inclusion.
How to Apply:
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.
Apply Job!