Remote Customer Service Agent: ONLY STATE FARM IN AGENT OFFICE TRAINED
Position Overview
Calling all licensed candidate who have worked in a Statefarm office for a minimum of three years.
We have a large number of State Farm clients located across the US who are interested in getting support for their offices with service work. However, they require candidates that have experience working on their systems.
Please note: For legal & liability reasons, successful candidates will be required to have/obtain insurance licenses for the states that their Agents are located in.
BENEFITS:
?? There is no sales pressure since there are no sales targets
?? You will only work on service work required by the Agent's team
?? You can work from anywhere in the US -- no need to commute to an office
?? You can work either part-time or full-time hours
RESPONSIBILITIES: ?? Processing of payments, Follow ups with clients for overdue payments ?? Sending necessary documents to customers and upload them to Necho upon customer completion ?? Updating odometer readings and following up on drive safe and save setups ?? Maintenance of meticulous notes in the system ?? Updating financial cards ?? Collecting information like drivers licenses for MVR No hit's etc. in underwriting - folders and sending it to your agent ?? Upselling from BOD Service tasks ?? Putting in a Policy Transaction (PT) for the information collected in underwriting folders ?? Answering phone calls during allocated times
REQUIREMENTS: ?? You have valid work authorization. ?? You are able to work Monday to Friday. ?? MUST have prior or current State Farm experience ?? Prior service experience ?? Be willing to get an Insurance Producer's license in the State that their Agent/s are located.
The kind of person we are wanting to bring in to the team
?? Maintain a strong work ethic with a commitment to success for the business.
?? Can communicate clearly, professionally and empathetically on every interaction.
?? Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
?? People-oriented -- You love to help people
?? Proven ethical behavior
?? Is organized, detail orientated and can multi-task
?? Self-sufficiency and problem solver with a high degree of autonomy ?? Resourceful to know where to find answers
?? Ability to work in a team environment
?? Desire to learn
If this sounds like a role that you would be interested in understanding more about, we would love to speak to you!
If you can see yourself in this role, we would love to see your application. We will only follow up with you if you have progressed to the next round in the interview process.
Job Types: Full-time, Part-time
Pay: $17.00 - $30.00 per hour
Benefits:
?? Flexible schedule
?? Paid time off
?? Professional development assistance
?? Referral program
?? Work from home
Shift:
?? Day shift
Experience:
?? WORKING AT STATEFARM OFFICE: 3 years (Required)
Language:
?? Do you speak Spanish (Required)
License/Certification:
?? Property & Casualty License (Required)
?? Life & Health Insurance License (Required)
Work Location: Remote
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