Provider Relations Advocate, Dental ?? Remote in Lubbock or Amarillo, TX area
At UnitedHealthcare, we??re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing... together.
Experience the backing and opportunities you'd expect from a Fortune 5 leader. As you learn new doors will open that challenge you to bring your best. This Provider Relations Advocate role with UnitedHealth Group will call on your knowledge, energy and commitment to making health care work more effectively.
The Dental Provider Relations Advocate will focus on our Medicaid line of business in the state of Texas. This role is responsible for a full range of provider relations and service interactions including being the face of UnitedHealthcare (UHC) Dental whether in-person or over the phone. The Provider Relations Advocate will be responsible for developing, enhancing and delivering provider education programs, addressing escalated high-level complex issues, and communicating resolution in a professional well written manner. The role also ensures the network composition includes an appropriate distribution of provider specialties through spot recruitment as needed.
We are looking for a Texas based self-motivator located in the Panhandle (Lubbock, Amarillo) area who is comfortable working independently, while enjoying the cost savings and flexibility of a telecommuter position. You??ll be given support and direction for success and recognized and rewarded for your performance in a challenging environment.
If you are located in Lubbock or Amarillo, TX area, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities
?? Contribute to the design and implementation of programs that build positive relationships between the dental plan, providers, practice managers, and internal stake holders
?? Address high-level escalated issues and communicate resolution to stakeholders
?? FQHC (Federally Qualified Health Centers) and large dental practice relationship owner
?? In-person visits for network maintenance, education, and ensuring solid provider relationships
?? Targeted Provider recruitment and retention as needed
You??ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
?? 2+ years of experience in a network management related role, such as contracting, provider relations or provider services and/or experience working in a dental office
?? Demonstrated intermediate Excel skill set with ability to manipulate a large volume of data
?? Reside within the Panhandle (Lubbock, Amarillo) Texas area
?? Willing and able to travel 25% +/- depending on business need
Preferred Qualifications
?? Proficiency with MS Word and PowerPoint
?? Government Programs experience
?? Provider negotiation and contracting experience
?? Proven knowledge of Dental products/providers
?? Proven knowledge of claim processing systems and guidelines
?? Excellent verbal and written communication skills
?? Solid interpersonal skills, ability to establish rapport and work well with others
?? All employees working remotely will be required to adhere to UnitedHealth Group??s Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes ?? an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment
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