Remote Claim Team Manager ?? Weather Catastrophe ?? Deployed (WFH Insurance Jobs)
Job Category: Claims and Investigation
Job Description
Overview
Being good neighbors ?? helping people, investing in our communities, and making the world a better place ?? is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
Responsibilities
When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. Weather and Catastrophe Claims Services (WCCS) handles homeowners, commercial and large loss claims from natural disasters and/or weather-related events. Team Managers are committed to leading and developing our WCCS employees to ensure they provide the best service for our customers. This includes:
?? First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
?? Review and control of the operation??s claim activities including investigations, claim payments, and adjustment expense payments
?? Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
?? Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
?? Promoting development of employees within an inclusive environment
Where You??ll Work: This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates.
These are deployable positions with extensive travel throughout the U.S. requiring on location and/or virtual response to places we do business impacted by weather events. WCCS-Deployed personnel for this position should reside in or nearby to areas of the United States with historical weather demands and catastrophe response needs. If a candidate resides in or nearby weather demand areas of historical catastrophe response, relocation is not anticipated for this requisition.
WCCS-Deployed is not hiring candidates domiciled in Alaska, Arizona, California or Hawaii. Persons interested in and who apply for this WCCS-Deployed position who reside in Alaska, Arizona, California, Hawaii or other states not in or nearby to states with historical weather demands, if selected, must be willing and able to relocate to areas of or nearby to historical weather demand locations.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.
Qualifications
Competitive candidates must demonstrate the following:
?? Effective written and verbal communication skills
?? Demonstrated leadership behaviors:
?? Promote and maintain a relentless focus on the customer when making decisions
?? Candidly assess our environment and tackle challenges head-on ??
?? Inspire and energize people to understand and achieve common goals
?? Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspections of both residential and commercial structures; ability to crawl in tight spaces
?? Experience with Xactimate, XactContents
?? Valid driver??s license is required.
Additional Details:
?? Employees must successfully complete all required training, including applicable licensing exam(s), MVRs, and background checks required of various state(s).
Our Benefits
Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
?? Potential starting salary range: $104,000.00-139,500.00
?? Starting salary will be based on skills, background, and experience
?? High end of the range limited to applicants with significant relevant experience
?? Potential yearly incentive pay up to 24% of base salary
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
?? Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
?? Stay Well! Focus on you and your family??s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
?? Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
?? Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
?? Take a Little ??You?? Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
?? Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
?? Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
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