Back to Jobs

Bilingual (Spanish) - Healthcare Customer Service Representative - Remote

Remote, USA Full-time Posted 2025-04-16

Overview:

About TP

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world??s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:
?? Paid Training
?? Competitive Wages
?? Full Benefits (Medical, Dental, Vision, 401k and more)
?? Paid Time Off
?? Employee wellness and engagement programs

Teleperformance and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!

At this time, Teleperformance can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.

This is for a Work at Home position and must be fluent in English and Spanish.

Responsibilities:

Your Responsibilities

Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
?? Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
?? Calmly attempt to resolve and de-escalate any issues
?? Escalate interactions when necessary and appropriate
?? Respond to requests for assistance and/or possible processing payments
?? Track all call related information for auditing and reporting purposes
?? Provide feedback on call issues
?? Upsell if required

Qualifications:

We??re looking for fearless people ?? people who are inspired to deliver only the best in all that we do.
?? Ability to work remotely in a virtual team environment
?? 6 months Customer service experience preferred
?? Over 18 years of age
?? Ability to type 25 wpm
?? High School Graduate or GED
?? Comfort with desktop computer system
?? Proven oral & written communication skills
?? Logical problem-solving skills
?? Ability to navigate Windows operating systems
?? Organization and work prioritization skills

Work from Home Requirements: ?? Internet Requirements: ?? Minimum subscribed download rate equal or exceeds 15.0 Mbps ?? Minimum subscribed upload rate equal or exceeds 5.0 Mbps ?? ISP must have no packet loss and ping under 50ms ?? Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN ?? Proof of internet speed required ?? Clean and quiet workspace

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer

Apply Job!

 

Similar Jobs

Inbound Customer Service Call Center Representative Work From Home

Remote, USA Full-time

Senior Android UX Engineer, Client Products & Emerging Tech

Remote, USA Full-time

Experience Designer, Airbnb for Real Estate ?? Vacancy Global

Remote, USA Full-time

Part Time Sales Representative ?? Work from Home Remotely

Remote, USA Full-time

Patient Accounts Resolution Representative - Remote MN or WI

Remote, USA Full-time

Manager, Global Regulatory Strategy US & Canada (Hybrid Onsite)

Remote, USA Full-time

Verizon is hiring: Responsible Business Executive Assistant in Washington

Remote, USA Full-time

Doordash Work From Home Jobs(Data, Remote, Entry Level) $350/Day

Remote, USA Full-time

Data Entry Operator (Work From Home, Part-Time) at Phoenix, Arizona

Remote, USA Full-time

Data Entry Operator (Work From Home, Part-Time) at Phoenix, Arizona

Remote, USA Full-time

Web Chat Assistant - Work from home

Remote, USA Full-time

Amazon Delivery Driver

Remote, USA Full-time

1540845BR :: IVR Consultant ( Genesys)

Remote, USA Full-time

Need Behavioral Technician - Paid Training in Hixson, TN

Remote, USA Full-time

Wayfair Remote Jobs USA $35 Hours, Wayfair Entry Level Remote Jobs

Remote, USA Full-time

High Paying Delta Remote Jobs (Data Entry Positions)

Remote, USA Full-time

Mail Handler Assistant - No Experience Required

Remote, USA Full-time

Part-Time Operations Coordinator: Join a Growing Family Biz!

Remote, USA Full-time

Jobs At Home Wayfair

Remote, USA Full-time

Remote Work Opportunities: At Home Jobs Hiring Now

Remote, USA Full-time