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Remote Receptionist/Research Assistant/Medical Technician | WFH

Remote, USA Full-time Posted 2025-04-26

Job Overview

Join our esteemed clinic, renowned for over 20 years of delivering exceptional patient care. We are seeking a dynamic individual to fill the role of Receptionist/Medical Technician/Research Assistant in a remote work setting. This position offers a unique opportunity to enhance your professional skills while contributing to a team dedicated to improving patient outcomes.

Key Responsibilities
• Manage incoming phone calls and provide assistance to patients during the check-in and check-out processes.
• Collect copayments and verify appointments to ensure an efficient patient experience.
• Coordinate schedules for clinical staff to maximize operational efficiency.
• Execute data entry tasks with precision and attention to detail.
• Receive comprehensive training as a Medical Technician specializing in Spravato and Transcranial Magnetic Stimulation.
• Optional training available for those interested in pursuing a Research Assistant role in ongoing clinical studies.
• Benefit from flexible remote working hours, with the possibility to operate from our satellite office in Ann Arbor.

Required Skills
• Exceptional verbal and written communication skills.
• Proficiency in Microsoft Office Suite.
• Ability to excel in a fast-paced work environment.
• Outstanding customer service skills, ensuring a positive experience for all patients.

Qualifications
• A minimum of one year of experience in a healthcare or customer service role is essential.
• A high school diploma or equivalent is required; an associate’s degree in a relevant field is preferred.

Career Growth Opportunities

We are committed to fostering professional growth and offer extensive training programs, including opportunities to advance as a Medical Technician and potential pathways towards a Research Assistant position.

Company Culture And Values

Our clinic prioritizes a supportive and collaborative work atmosphere, where every team member plays a vital role in delivering quality care. We value dedication to patient well-being and encourage a culture of teamwork and mutual respect.

Compensation And Benefits
• Competitive salary commensurate with experience.
• Flexible working hours to support work-life balance.
• Opportunities for training and professional development to enhance your career trajectory.

Join us and make a meaningful impact in the lives of our patients while advancing your career in a nurturing and reputable environment.

Employment Type: Full-Time

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