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Sales Development Representative - Healthcare SaaS

Remote, USA Full-time Posted 2025-04-26

Kipu is bettering the behavioral health landscape, helping treatment centers achieve the best outcomes and empowering patients and caregivers on every step of the recovery journey. Join us in our work to advance behavioral health care in our communities.

Our innovative solutions support providers in treating addiction, eating disorders and many other behavioral health conditions. Our EMR, CRM and revenue cycle solutions help behavioral health facilities succeed in managing their patients’ entire care journey, but it’s through our people that we truly make a difference.

Job Description

The Sales Development Representative (SDR) drives Kipu Health's market share to new business entities. The SDR is an entrepreneur leading sales growth by prospecting and cultivating leads toward qualified opportunities. Kipu Health is a SaaS solution built specifically to support Addiction Treatment centers including Behavioral Health and Eating Disorder facilities using their EMR, CRM, and Integrated Billing platforms. You will be positioned for growth within our team and have the industry's best assets available for your success.

Your Responsibilities
• Utilize internal CRM to manage your territory and cadence.
• 100+ outbound phone calls each day.
• Touches via email and social networks.
• Discovering new leads through internet research and social media. We utilize industry best lead tools which increase conversion rates.
• Supporting Kipu’s marketing efforts by assisting in online and other marketing campaigns.
• Managing and documenting activities, leads, opportunities, and accounts in CRM.
• Achieving, and exceeding, weekly/monthly metrics (appointments, qualified leads, new contacts, etc.).
• Responding to inbound customer interest and developing leads to create opportunities.
• Being prepared for and contributing to strategic weekly account meetings

Your Qualifications
• 2+ years of experience as a Sales Development Representative in a SaaS sales environment
• 1+ years of proven experience selling Electronic Medical Record (EMR) or Revenue Cycle Management (RCM) SaaS products
• Demonstrated ability to exceed defined goals
• Experience with Salesforce or similar CRM platform, tracking and managing leads
• Passion for building relationships and cultivating partnerships.
• Persuasive and confident communication experience.
• Sales experience against quota/sales objectives.
• Prospecting experience.
• Social media and networking experience.
• Positive and collaborative attitude.

Benefits & Compensation
• Highly competitive salary based on your local market’s compensation data.
• Expandable paid time off.
• 11 Paid Holidays.
• Health, Dental, Vision, Disability, and Life Insurance.
• Parental Leave.
• Pet Insurance.
• 401(K) with Company Match.

Kipu Promise

In an environment of rapid change, millions are struggling to cope. Kipu is here to help. Having shaped the industry for 10 years, today we focus on advancing our New Vision for the behavioral health ecosystem, evolving how it operates, interacts, communicates, and heals.

We are an equal-opportunity employer and highly value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, gender identity, or disability status.

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