Inbound Sales Agent (Remote within Nevada and Arizona)

Working under close supervision, the Sales Agent I supports Wawanesa's growth and profitability by generating new business. This job is responsible for interfacing with potential customers in a call center environment, in order to sell insurance, explain various insurance policies, and help clients choose coverage that most appropriately fits their needs. No cold calling.

Schedule

Training Schedule:
?? Monday - Friday, 8:30am - 5:00pm Pacific Time

Regular Schedule:
?? Monday - Friday, 11:15 a.m. to 7:45 p.m. Pacific Time
?? Saturday 8:00 a.m. to 4:30 p.m. Pacific Time
?? Split days off: One day off during the week and one day off during the weekend
?? Schedule based on a 37.5 work week (subject to change based on business needs)

Job Duties
?? Generate new business by interfacing with potential customers over the phone to sell, upsell, and promote insurance services offered, and also answer future business inquiries.
?? Process new business from quote to policy issuance.
?? Review potential business in order to determine eligibility and approve coverage.
?? Ensure accuracy and completeness of data.
?? Provide superior customer service by establishing and maintaining customer relationships to facilitate future selling opportunities.
?? Achieve production sales goals in a fast-paced, high volume environment.
?? Perform other duties as assigned.

Qualifications
?? College Degree or equivalent combination of relevant experience and education.
?? Ability to negotiate to win/win results while focusing on the quality of the transaction.
?? Good decision making skills in complex and high pressure situations.
?? Good verbal and interpersonal skills.
?? Ability to identify an issue, determine resolution and complete action as required.
?? Strong ability to handle sensitive information and maintain confidentiality.
?? Good organizational & time management skills.
?? Sales, marketing, or customer service experience would be considered an asset.
?? Current Fire and Casualty Broker-Agent or Personal Lines Broker-Agent license would be considered an asset.
?? Knowledge of multiple personal lines insurance products, coverages, and insurance guidelines would be considered an asset.
?? In order to work the Spanish-speaking queue, fluency in Spanish is required.
?? Prior personal lines insurance sales experience and completion of insurance courses preferred.

Compensation: Depends on experience and varies by location.

Arizona Compensation:
?? The pay range for this position is $19.05 - $25.78 per hour, depending on experience.
?? This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.

Nevada Compensation:
?? The pay range for this position is $20.01 - $27.07 per hour, depending on experience.
?? This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.

Job Type: Full-time

Pay: From $19.01 per hour

Expected hours: 37.5 per week

Benefits:
?? 401(k)
?? Dental insurance
?? Health insurance
?? Paid time off
?? Paid training
?? Vision insurance
?? Work from home

Shift:
?? Day shift

Supplemental Pay:
?? Bonus opportunities

Work Location: Remote

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