User Experience (UX) Researcher, part time, remote | 1016421

OUR GOAL:
Treat our consultants and clients the way we would like others to treat us!

Interested in joining our team? Check out the opportunity below and apply today!

Our client is seeking a User Experience (UX) Researcher who is passionate about leading and applying a user-centered approach to product development, with a focus on research. In this remote contract role, you will help guide product teams to build research-based solutions across print, web, and mobile K??12 curriculum experiences through collaboration with Product Management, UX Design, Product Design, Academic Design, Content and Digital Strategy, and Accessibility teams. A Continuous Discovery framework is the basis for this approach.
?? 100% Remote - onshore candidates only
?? 7.5 hours per day and 37.5 days per week. No OT or Travel

What it takes:
?? Fluency in continuous discovery and human-centered design theory and practice.
?? Experience with research methodologies including user interviews, direct observation, ethnography, contextual inquiry, usability studies, etc.?? knowledge about the appropriate method for different problems.
?? Excellent communication skills. Someone who can help lead complex discussions, research sessions and workshops, and present feedback.
?? Has a bias to action, moving quickly, even in ambiguous situations
?? Ability to define and use metrics to track qualitative data with tools like Excel and Lucidchart.
?? Experience with synthesis methodologies including affinity diagrams, experience maps, and opportunity solution trees.
?? Understanding of common product development and project management practices.
?? Strong project management skills to effectively help organize and manage multiple projects with multiple stakeholders at any given time.
?? 2+ years of work experience defining and executing User Experience Research activities as a member of a product/application development team.
?? Systems: Lucid Chart (Figma, Mural), Office 365
?? Ability and willingness to travel domestically up to 20%
?? Bachelor??s Degree in Psychology, Sociology, Human Computer Interaction, Data Science, Behavior Science, Market Research, or related discipline.

What makes you stand out:
?? A portfolio of work that demonstrates strong understanding of research processes and storytelling abilities.
?? Demonstrated ability to effectively communicate across functional areas.
?? Demonstrated ability to utilize research and prototypes to provide insights ahead of production/software builds.

This UX Researcher will be expected to:
?? Be a change agent evangelizing and bringing awareness to user-centered methodologies and practices across the company, supporting cross-functional product teams at different stages of understanding.
?? Align research to strategy and understand how to frame research plans that drive confident decision-making.
?? Help teams through the process of developing clear hypotheses and then propose appropriate methods for research and synthesis.
?? Build presentations, lead discussions, and facilitate synthesis workshops for different stakeholders throughout the organization focused on results and actionable recommendations from research studies.
?? Collaborate with Designers and/or Product teams to translate user needs into tangible solutions.
?? Triangulate and collaborate with product analytics and market research.
?? Support the Research Operations effort by helping to build and maintain process documentation, adhere to research team best practices, and protect personally identifiable information during all stages of research.
?? Consistently deliver on commitments and proactively communicate when competing priorities or unexpected events put a deadline in jeopardy.
?? Deliver user research findings to the Research Repository and support connections to the work with cross-functional teams.
?? Motivate and manage yourself and your team members and possess a high degree of analytical ability and intellectual curiosity.
?? Embody the work ethic and personality that thrives in a fast-paced culture with tight deadlines, shifting priorities and cross-functional teams.
?? Develop knowledge of competition and complimentary products, relevant to role.

Reference: 1016421

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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