Senior Loan Operations Manager - Commercial Real Estate (Closing & Funding)
Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow.
While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.
Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).
Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com.
Brief Overview of Position
This role provides oversight and strategic direction to a group of Loan Operations team members responsible for all closing, booking, funding and servicing functions within the Commercial Real Estate ("CRE") portfolio of the bank. This senior level role will have direct responsibility for budget management and will be a stakeholder in the execution of the Bank's strategic plan as it relates to Commercial Real Estate and Loan Operations. This individual will work with line of business leaders and executives to develop support solutions for existing and new products and will work directly with credit and risk partners to ensure proper controls are in place to support the bank's loan products.
Responsibilities
?? Manage all CRE loan closing, booking and funding/servicing related activity.
?? Provide support and training to CRE Closers and Funders in regard to systems, loan documentation, due diligence and process/procedures.
?? Assess and implement process workflows to best support the CRE business.
?? Stakeholder and change champion for the CRE Loan Operations transformation efforts.
?? Develop, review, and monitor performance metrics and standards.
?? Coach and development of team leads and individual contributors.
?? Oversee workflow to ensure deadlines are met.
?? Assign and review quality reports, metrics reports, and any additional operational reports required.
?? Interview, hire, and onboard talent within the team.
?? Manage performance and development within the team to include performance counseling, performance/merit reviews, and terminations as required.
?? Establish and maintain effective relationships with customers, business partners and team members to ensure an exceptional client experience.
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.
Qualifications
?? Required - minimum of 10 years of commercial lending experience - specific to loan documentation, due diligence and bank agented transactions (commercial real estate loan closing and funding experience required).
?? Required - minimum of 8 years in a management role (loan production management experience required).
?? Required - minimum of 2 years of ACBS loan system experience (or similar loan system knowledge).
Additional Requirements/Skills you would like to add?
?? Superior oral and written communication skills
?? Ability to perform independent analysis and interpretation of incoming research requests
?? Ability to build and maintain positive working relationships with line of business partners, relationship associates, and all levels of management
?? High attention to detail
?? Ability to multitask and prioritize in a high-volume work environment
?? Ability to communicate at all levels of the organization (to include presentations at the executive management level)
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.
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