Inbound Call Center Representative - Remote Work - Must be Resident of Ohio
Incept is a NE Ohio Top Workplace looking to hire remote or in-house call center employees. Applicants MUST reside in Ohio. You will be trained on an initial program and then considered for transfer to a variety of programs all with a common goal: to provide exceptional customer service that strengthens the relationship at each touch point. This customer service representative role is phone based (both inbound and outbound).
Programs we are currently hiring for are:
?? Order Processing?? inbound calls from customers looking to place orders
Other programs you may be considered for in the future: (dependent on schedule, skill set and client need)
?? Customer Service ?? inbound/outbound calls assisting customers
?? Blood Donor Recruiter - Inbound/outbound calls & texts to schedule appointments for future blood donations and provide reminders
?? Cross Selling ?? Outbound calls to previous or current customers offering additional products of interest.
What We Offer:
We are dedicated to creating a positive environment that encourages individuals to work towards being the best version of themselves.
Incept offers a variety of benefits to help our employees achieve success both at work and in their personal lives:
?? A great culture - Named a Top Workplace in NE Ohio 12 times
?? Daily pay options - Have access to your money before payroll
?? Flexible schedules - Ability to take time off for the things you value most
?? SALT mining - Additional rewards for the hours you are already working
?? Paid Bereavement
At-Home Work Requirements
To be considered for an at home position, applicants must demonstrate an appropriate technical aptitude and an ability to perform with minimal technical issues and/or downtime. Applicants will be responsible for providing a quiet workspace free of distractions, along with their own equipment meeting minimum standards that will be provided during the application process.
Job Type: Full-time
Pay: $12.00 per hour
Benefits:
?? 401(k) matching
?? Health insurance
?? Paid time off
Shift:
?? 8 hour shift
?? Evening shift
Application Question(s):
?? Yes or No - Are you under the age of 18?
?? Yes or No - Will you be living in the state of Ohio at the time of your employment?
?? Yes or No - Have you previously worked for Incept?
?? If you were referred by an existing Incept employee please provide that employee's name here.
?? Yes or No - Do you have a Windows operating system? (Note: MACs and Chromebooks are NOT Windows based).
Education:
?? High school or equivalent (Required)
Location:
?? Ohio (Required)
Work Location: Remote
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