Delivery Merchandise Associate

Job Summary of Delivery Merchandise Associate:

Expected to uphold a positive customer experience by engaging with customers, encompassing customer service values, and preserving a clean and organized store environment, all while following operational and security standards.

Responsibilities of Delivery Merchandise Associate:
?? Visionaries in customer experience management pave the way for improved interactions with both internal and external customers through established practices
?? Sustains and reflects a supportive store climate by valuing honesty, trustworthiness, and politeness
?? Handles customer purchases and returns according to established operational procedures and ensures accurate transaction processing
?? Highlights the value of credit and loyalty programs in customer interactions
?? Ensures the maintenance of the merchandising philosophy and follows the prescribed procedures and standards
?? Ensures precise handling and organization of merchandise in preparation for showcasing on the sales floor, adhering to company policies and criteria
?? Engages in and contributes to store restoration as required during the day
?? Upholds all standards related to organization, cleanliness, and restoration on the sales floor while also playing a role in keeping the entire store neat and tidy
?? Provides and embraces regular acknowledgment and supportive feedback
?? Follows all labor statutes, principles, and operational protocols
?? Backs and actively takes part in store objectives to minimize shrinkage
?? Engages in actions that emphasize safety awareness and the maintenance of a safe setting
?? Carries out additional duties as delegated

Requirements of Delivery Merchandise Associate:
?? Possesses excellent customer service skills
?? Able to work a flexible schedule to support business needs
?? Possesses strong organizational skills with attention to detail
?? Capable of handling multiple tasks at one time
?? Able to respond appropriately to changes in direction or unexpected situations
?? Possesses strong communication skills
?? Capable of lifting heavy objects with or without reasonable accommodation
?? Works effectively with peers and supervisors to accomplish tasks
?? Retail customer experience preferred

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