Live Chat Representative
Overview
We are seeking a Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties
?? Communicate with customers via phone, email, and chat to assist with inquiries and issue resolution
?? Perform data entry tasks accurately and efficiently
?? Handle cash transactions and maintain accurate records
?? Conduct outbound calling campaigns to follow up with customers
?? Assist in office administrative tasks as needed
Qualifications
?? Proficient in English, both verbal and written
?? Strong computer skills with the ability to navigate computerized systems
?? Excellent typing skills
?? Bilingual proficiency is a plus
?? Prior experience in customer support or a related field is preferred
Job Types: Full-time, Part-time
Pay: $18.25 - $19.40 per hour
Benefits:
?? 401(k)
?? Dental insurance
?? Flexible schedule
?? Health insurance
?? Paid time off
?? Vision insurance
?? Work from home
Shift:
?? Day shift
?? Evening shift
?? Morning shift
?? Night shift
?? Overnight shift
?? Rotating shift
?? Split shift
People with a criminal record are encouraged to apply
Work Location: Remote
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