Online Support Representative

Job Overview

As a Sales Support Representative, you will play a crucial role in assisting the sales team and ensuring excellent customer service. This position requires a blend of client interaction, administrative tasks, and sales support to drive business success.

Duties
?? Provide exceptional customer support via phone, email, and in-person interactions
?? Assist with order processing, data entry, and maintaining customer records
?? Collaborate with the sales team to prepare quotes, proposals, and sales contracts
?? Handle inquiries and resolve customer complaints in a timely and professional manner
?? Conduct market research to identify potential leads and opportunities
?? Support the sales team in meeting and exceeding sales targets

Skills
?? Proficiency in English with strong verbal and written communication skills
?? Experience in client services, customer support, or sales-related roles
?? Strong organizational skills with the ability to multitask and prioritize workload effectively
?? Knowledge of office software applications for data entry and documentation
?? Previous experience in a call center or sales environment is advantageous
?? Multilingual abilities are a plus for engaging with diverse customers

Job Types: Full-time, Part-time

Pay: $19.71 - $20.87 per hour

Benefits:
?? 401(k)
?? Dental insurance
?? Flexible schedule
?? Health insurance
?? Paid time off
?? Vision insurance

Shift:
?? Day shift
?? Evening shift
?? Morning shift
?? Night shift
?? Overnight shift
?? Rotating shift
?? Split shift

Work Location: Remote

Apply Job!