(Live Chat Remote Jobs) Fedex Part-Time Remote $30/H- work from home (WFH)
Join our dynamic team at FedEx as a Customer Support Specialist specializing in Live Chat. As a remote team member, you?ll be at the forefront of providing exceptional customer service through live chat interactions. This is a part-time position that allows you to work from the comfort of your home.
Key Responsibilities:
? Live Chat Assistance: Engage with customers in real-time through live chat, addressing inquiries, resolving issues, and providing assistance with FedEx services.
? Problem Solving: Effectively troubleshoot and resolve customer concerns, demonstrating a commitment to customer satisfaction.
? Product Knowledge: Stay informed about FedEx services, rates, and policies to provide accurate and up-to-date information to customers.
? Communication Skills: Clearly and concisely communicate information to customers, ensuring a positive and professional interaction.
What You Will Do:
? Engage with customers via live chat to understand and address their needs.
? Provide timely and accurate information regarding FedEx services, shipping, and tracking.
? Collaborate with team members to resolve complex customer issues.
? Utilize problem-solving skills to ensure customer satisfaction.
? Maintain a high level of professionalism in all customer interactions.
Benefits:
? Remote Work: Enjoy the flexibility of working from home, creating a comfortable and personalized work environment.
? Competitive Pay: Earn $30 per hour for your valuable contributions to our customer support team.
? Training and Development: Access ongoing training to enhance your skills and knowledge in customer service.
? Part-Time Schedule: Balance work and life with a part-time schedule that allows for flexibility.
How to Apply:
If you?re passionate about delivering exceptional customer service and thrive in a remote work environment, we want to hear from you! Please submit your resume and a cover letter highlighting your relevant experience to Apply For This Job.
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