Daisy Corporate Services Looking for Head of Business Systems Home Based at Indore, Madhya Pra[...]

Company Description

Who are we? We are Daisy Corporate Services, one of the largest providers of Communications and IT solutions across the UK! Founded in 2001, we have gone from strength to strength as we continue to grow and deliver high quality end-to-end IT solutions and services to more than 2,000 UK businesses, across all sectors. Our portfolio spans Modern Workplace, Connectivity, Unified Communications, Cloud Solutions, Cyber Security, Operational Resilience and more.

Whats it like to work for us? We care about our colleagues and strive to give them the support they need to be the best version of themselves! In fact, in our most recent Colleague Engagement survey, 90% agreed that their manager genuinely cares about them as a person and consistently takes an honest and open approach to communication. We also aim to ensure that work works for you by offering flexible working, hybrid/home-based working styles (where possible), holiday purchase schemes, health & wellbeing programs, free day of annual leave for birthdays and more!
Job Description

Whats on offer?
?? Location: Home Based
?? Salary: Competitive
?? Car Allowance: 6k per annum
?? Contract Type: Permanent, Full Time
?? Hours: 37.5 per week, 09:00 - 17:30, Mon - Fri

Were searching for a visionary leader to join our Business Systems team. Our aim is simple: maintain efficient business systems and foster a collaborative and empowered work environment where every team member feels valued. This role is for a change-savvy leader with top-notch problem-solving skills, a knack for prioritisation, and a passion for continuous learning. If you thrive in a high-tech, fast-paced environment, its time for your next career move. Join our established Business Systems team and help shape the future of our core systems. Are you up for the challenge?

Whats in the mix? Our systems cover everything from sales and service to operations and financial accounting. Think Salesforce, ServiceNow, Azure Data tools, and SharePoint. Plus, we partner with experts for provisioning, configuration, pricing, quoting, and billing tools.
Meet the Team

Our talented crew includes developers, devops, data engineers, business analysts, and application support pros.
Whats Ahead

Weve got strategic projects in the pipeline, like a new contract management system on Microsoft Power platform. More game-changers are coming to streamline our operations.
What Youll Be Doing
?? Developing and executing IT strategy aligned with business goals.
?? Leading the selection, procurement, and implementation of IT systems and technologies.
?? Conducting audits to ensure data accuracy, security, and compliance.
?? Managing budget and resources for Business IT Systems.
?? Collaborating with departments to identify and provide IT solutions.
?? Monitoring system performance and KPIs.
?? Offering guidance on technology trends and best practices.
?? Supervising technology projects for system implementation, upgrades, and integrations.
?? Building relationships with business leaders to ensure IT meets their needs.
?? Managing vendor relationships for business systems.
?? Establishing IT policies, standards, and best practices.
?? Recruiting, developing, and managing a high-performing team.
?? Overseeing operational performance, security, continuity, and support of business systems.
?? Developing and managing the budget for business IT systems.
What success looks like:
?? On-time, on-budget IT project success.
?? High system uptime, security, and compliance.
?? Measurable ROI aligned with business goals.
?? Effective IT solutions for interdepartmental collaboration.
?? Skilled and motivated Business IT Systems team.
?? Seamless data integration for informed decisions.
?? High user satisfaction and adoption.
?? Enhanced processes and customer experiences.
?? Efficiency and savings through automation.
?? Strong IT-business leader partnership.
Qualifications Preferred Skills & Experience
?? 5+ years leading business IT systems and enterprise solutions.
?? A strong background in the Managed IT Service Provider industry.
?? Proven success in IT project and team management.
?? Expertise in aligning IT strategies with business goals.
?? Experience optimising key business platforms.
?? Track record of leading complex IT projects and teams.
?? Strong stakeholder collaboration, especially with business leaders.
?? Expertise in IT strategy, architecture, security, and governance.
?? Proficient in budget management, resource planning, and vendor negotiation.
?? Proficiency in business IT systems and tech.
?? Expertise in data security, compliance, integration, reporting, and analytics.
?? Skills in budgeting, resource allocation, and project management.
?? Current technical knowledge of enterprise IT systems.
?? Experience in vendor and contract management.
Qualifications
?? Certified Information Security Manager (CISM) or Similar (Required)
?? A Bachelors/Masters degree in an IT-related field (Highly Desirable)
?? Possession of relevant IT certifications such as PRINCE2, PMP, ITIL, and others (Highly Desirable)
Key Competencies
?? Strong leadership and management skills.
?? Excellent problem-solving and communication skills.
?? Ability to work in a fast-paced environment and balance operational and strategic priorities.
?? Strategic thinking and business acumen.
?? People management and relationship-building abilities.
?? Good presentation skills.
Additional Information

Some of the key benefits we offer include:
?? Holiday Starting at 25 (increasing to up to 30 days for each year you stay with us) + a holiday purchase scheme!
?? Free Days: Free day of annual leave for birthdays and weddings.
?? Daisy University and Apprenticeships: Giving you the opportunity to expand your skills and knowledge whilst you work for us.
?? Home Based Working, to ensure work WORKS for you!
?? Enhanced family friendly policies: We are here to look after you and your nearest and dearest.
?? Health & Wellbeing offering: Including discounted membership for health plans + Eye Care Scheme, Employee Assistance Programme, and an in-house Wellbeing team.
?? The Exchange Online discount platform for more than 1,200 retailers.

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