Service Associate (Teller) - Travel
About the position
The Service Associate (Teller) position at First Merchants Bank is a full-time role focused on delivering high-quality customer service by efficiently completing banking transactions and promoting bank products to meet customers' financial needs. The role emphasizes customer loyalty, compliance with banking regulations, and participation in a sales-driven environment.
Responsibilities
? Respond to customer requests for banking transactions.
,
? Answer customer inquiries and provide solutions to meet their needs.
,
? Build customer loyalty and advocate for customer satisfaction.
,
? Balance cash, daily transactions, vault, and ATM.
,
? Ensure compliance with regulations and reporting requirements.
,
? Follow information security policies to protect customer privacy.
,
? Assist with opening and closing the banking center.
,
? Sell bank products and make customer referrals to support sales goals.
,
? Participate in daily/weekly meetings and coaching sessions.
Requirements
? High School Diploma or Equivalent.
,
? 3 months of sales, cash handling, or related experience.
Nice-to-haves
Benefits
? Base Pay PLUS Bonuses
,
? Medical, Dental and Vision Insurance
,
? 401k
,
? Health Savings and Flexible Spending Accounts
,
? Vacation/Sick Time
,
? Paid Holidays
,
? Paid Parental Leave
,
? Tuition Reimbursement
Apply Job!