Customer Service Associate - Brownsburg
Description
Responsibilities: ? Takes incoming phone calls and answers customer questions. ? Handles any walk-in customers. ? Collects payments. ? Makes policy changes. ? Assists with claims paperwork that is requested by the claim?s representatives. ? Provides proof of insurance documents that are requested by clients. ? Any additional duties assigned by management.
Requirements for Success:
? High school diploma or GED equivalent.
? 1 year of customer service experience.
? Property & Casualty insurance license required or must be able to obtain this license within 2 years.
? Proficient in Microsoft Suite.
? Strong communication skills.
? Strong time management and problem-solving skills.
? Strong attention to detail and accuracy.
IFBI Perks:
? An organization that values work/life balance
? Paid vacation/sick leave
? 401(k) with match
? Fulltime with a Monday - Friday schedule
? Potential for a yearly bonus with a possible payout of up to 20% of the salary
? Contests and incentives
? Benefits eligibility within 30 days of employment
? Negotiable pay based on level of experience
? Collaborate in a team environment
? Paid volunteer hours
#FO
#LI-KL1
Qualifications
Education
Required
? High School or better
Job Category: Individual Contributor
Job Type: Full-Time
770 N Green St Ste 100
Brownsburg, IN, USA, 46112
ReqID: CUSTO005022
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