Financial Services Associate
Job Summary:
Vectra Bank seeks a highly motivated and customer-focused Teller and Customer Service Professional to join our Carbondale branch team. As a key member of our team, you will be responsible for delivering exceptional customer service, processing transactions accurately, and identifying client needs to provide tailored solutions.
Responsibilities: ? Provide top-notch customer service, addressing client inquiries and resolving issues promptly and professionally. ? Process transactions efficiently, maintaining accuracy and attention to detail. ? Identify client needs and provide a range of services, including account opening, check issuance, and loan payments. ? Collaborate with colleagues to achieve business objectives and enhance client experiences. ? Develop skills and expertise to maximize cross-selling opportunities and drive business growth.
Requirements: ? High School Diploma or equivalent required; relevant work experience preferred. ? Familiarity with banking concepts, such as debit and credit transactions, and basic accounting principles. ? Excellent communication and interpersonal skills, with a focus on building strong client relationships. ? Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Benefits:
? Competitive hourly compensation range: $22.00 - $26.00 per hour.
? Comprehensive benefits package, including medical, dental, and vision insurance, starting on day one.
? Tuition reimbursement program for eligible employees.
? Mental health benefits, including coaching and therapy sessions.
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