Client Service Representative (Part-time)
About the position
This position at Bank of America is focused on providing a positive client experience that enhances client satisfaction. The role involves processing transactions accurately and efficiently while introducing relevant products and services to meet client needs. The job emphasizes operational excellence and effective communication to ensure clients are connected with the appropriate resources to achieve their financial goals.
Responsibilities
? Executes the bank's risk culture and strives for operational excellence
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? Drives the client experience
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? Grows business knowledge and network by partnering with experts in small business, lending, and investments
Requirements
? Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
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? Ability to collaborate effectively to build and nurture strong relationships
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? Displays passion, commitment, and drive to improve clients' financial lives
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? Effective and confident communication skills, comfortable engaging all clients
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? Ability to learn and adapt to new information and technology platforms
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? Follows established processes and guidelines to do what is right for clients and the bank
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? Comfortable discussing clients' financial goals and introducing relevant services and products
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? Minimum six months of client service experience in financial services, retail sales, or another results-driven environment
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? Minimum six months of experience offering solutions and services based on client needs
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? Completion of the Bank of America financial center internship program can substitute for client service experience
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? Flexibility to work weekends and/or extended hours as needed
Nice-to-haves
? Experience in financial services and knowledge of financial services industry, products, and solutions
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? Six months of cash handling experience
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? Experience working in an environment with individual and team goals where goals were routinely met or exceeded
Benefits
? Competitive benefits to support physical, emotional, and financial well-being
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? Opportunities to learn and grow
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? Flexible working arrangements
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