Director, Physician Engagement
About the position
Grounded by a compelling mission, core values, and compassion for people, CDPHP and its family of companies offer a strong foundation for a rewarding career. Established in 1984, CDPHP is a physician-founded, member-focused, and community-based not-for-profit health plan that offers high-quality affordable health insurance to members throughout New York. The company values people, quality, innovation, and community, and its corporate culture supports those values wholeheartedly. CDPHP is committed to fostering a culture of belonging and takes a wholistic approach to diversity, equity, and inclusion. At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities. CDPHP invests in employees who share these values and invites you to be a part of that experience.
Responsibilities
? Strategic planning including ideation, implementation and evaluation for assigned Enhanced Primary Care (EPC) and value based care initiatives.
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? Development of long term strategy of network provider engagements, healthcare cost reduction, business engagement with network physicians, and business leaders.
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? Introduce, promote and monitor health value initiatives as it relates to participation and adoption by network providers.
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? Direct, lead and motivate assigned members of the Physician Engagement team towards achieving distinguished performance in the Quadruple Aim as it pertains to CDPHP strategic initiatives.
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? Lead teams to create information sharing strategies to grow network provider performance and satisfaction.
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? Lead internal cross-functional strategy and collaboration towards achieving healthcare cost reduction and clinical quality improvements.
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? Relay population and member-focused clinical information to physicians for participation in concepts, with the goal of earning physician buy-in.
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? Design, create, and conduct educational meetings, as well as bring opportunities to physicians that will drive value in health care services.
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? Oversee and implement strategies to manage practice performance in the EPC model and other value-based payment models.
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? Create and implement analytical strategies to improve performance of the EPC sites.
Requirements
? Minimum five (5) years of experience working directly with physicians/practices to identify opportunities and support change required.
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? Bachelor's degree or four (4) years of equivalent experience required.
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? In-depth knowledge of the health care market and ability to identify the needs/concerns of health care providers required.
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? Demonstrated ability to present complex information in a clear, concise manner.
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? Strong communication skills, both verbal and written.
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? Demonstrated project management skills, including pro-active communication of changes and progress; and completing projects on-time and within budget.
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? Demonstrated ability to synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; design workflows and procedures.
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? Ability to interpret data and target proper markets to maximize revenues.
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? Outstanding customer service skills, including demonstrated ability to manage difficult client situations and respond promptly to customer needs.
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? Demonstrated ability to think strategically and adapt to changing conditions.
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? Demonstrated ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
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? Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
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? Requires local travel to visit providers. Must have valid driver's license, current inspection, and appropriate insurance coverage in effect at all times.
Nice-to-haves
Benefits
? Award-winning health care coverage
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? Health care dollars
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? Generous paid time off allowance
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? Employee assistance programs
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? Flexible work environment
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? Incentive payment based on employee and company performance
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? Potential eligibility for overtime pay
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