Corporate Director Provider Network Management Training & Strategy

Your career starts now. We're looking for the next generation of health care leaders.

At AmeriHealth Caritas, we're passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we'd like to hear from you.

Headquartered in Newtown Square, PA, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at www.amerihealthcaritas.com.

Responsibilities:

Reporting to the Vice President Corporate Network Policy & Planning, this role oversees, defines, plans, and executes the enterprise-wide Provider Network Management Training and Communication strategy. ;This role will oversee and lead a team of Corporate Provider Network Management (CPNM) communication and training professionals to deliver best-in-class services and solutions when it comes to Provider Network Management, both as a Center of Excellence and as a consultant/resource to each of our local markets, PNM associates and their provider communities. This includes setting the direction for standardized, consistent Enterprise and/or Market-specific provider communication, education, and training resources, requiring a strategic partnership and strong collaboration with market leaders and local PNM teams. ;Furthermore, this role will ensure we capture insights and feedback, assess and upskill associates and/or providers to drive continuous improvement and optimization, and overall meet or exceed our provider partnership and experience goals.;

Education/Experience:
? Bachelor?s degree required; Master?s degree in Adult Education and Training preferred.
? 10 years of leadership experience in a large-scale, highly regulated industry, overseeing training, development, and workforce education initiatives within managed care, government programs (Medicare/Medicaid), pharmacy benefit management, Exchange, and/or behavioral health programs. Must have extensive expertise in designing, facilitating, and implementing comprehensive learning and development programs that drive organizational success.
? Proven ability to lead enterprise-wide training functions, develop curriculum, and establish learning strategies that align with business objectives.
? Strong foundation in Provider Network Management, Provider Contracting, and Training Provider communities, ensuring compliance, performance optimization, and process improvements.
? Skilled in training and upskilling associates (Provider Network teams and/or providers in managed care), enhancing knowledge retention and professional growth.
? Track record of implementing communication innovations and driving solutions that improve differentiation across diverse markets.
? Success in navigating matrix environments, collaborating across functions, and influencing stakeholders in multiple markets.
? Experienced in mentoring, leadership coaching, and talent development, fostering high-performance teams.
? Committed to Diversity, Equity, Inclusion and Belonging (DEI&B) with a strong focus on cultivating an inclusive and supportive work culture.
? Recognized for business collaboration and conflict resolution abilities, strengthening partnerships, and driving engagement at all levels.
? Proficiency in Microsoft Office, SharePoint, webinar/conferencing tools, and Provider Portal systems to enhance operational efficiency.
? Adept at strategic problem-solving, data-driven decision-making, and continuous process improvements to streamline training initiatives.
? Exceptional communication, presentation, and relationship management skills to engage diverse stakeholders.
? Thrives in dynamic, fast-paced environments, demonstrating adaptability, resilience, and leadership in times of change.
? Ability to travel up to 20%, including overnight stays.

Diversity, Equity, and Inclusion

At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable being themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve. We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

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