Salesforce QA Tester
Salesforce QA Tester Auburn Hills, Michigan 48326 (hybrid 3 days onsite per week) 6+ Months
Duties and Responsibilities: ? We are seeking a QA Tester to join our team and assist in the quality assurance (QA) of change requests for Marketing Cloud, Service Cloud, and Experience Cloud. ? The ideal candidate will have a keen eye for detail, strong analytical skills, and a passion for ensuring high-quality software releases. ? Perform manual testing on Marketing Cloud, Service Cloud, and Experience Cloud to validate change requests. ? Execute test cases, regression tests, and functional testing to ensure system integrity and performance. ? Identify, document, and report bugs, defects, and inconsistencies using a tracking system (e.g., Jira). ? Verify data accuracy, user workflows, and system behaviors across different Salesforce environments. ? Collaborate with developers, business analysts, and stakeholders to clarify requirements and ensure expected outcomes. ? Assist in UAT (User Acceptance Testing) support, ensuring business requirements are met before deployment. ? Follow established QA processes and best practices to maintain a high standard of testing. ? Provide feedback on user experience (UX) and potential system improvements. Maintain test documentation, including test plans, test cases, and test execution results.
Education and Years of Experience:
? 8 years experience in IT
? 5 years experience in UAT testing
Required and Desired Skills/Certifications:
? Manual Testing Experience: Ability to execute functional, regression, exploratory, smoke, and UAT (User Acceptance Testing). Experience in validating change requests, enhancements, and bug fixes. Writing test cases, test scripts, and test plans based on business requirements
? Bug Tracking & Reporting: Experience with defect tracking tools like Jira. Ability to log, track, and prioritize defects effectively.
? Test Data Management: Understanding of test data creation and working with datasets for validation. Experience in validating email templates, workflows, and automation rules within Salesforce Marketing Cloud and Service Cloud. Basic API Testing Exposure to Postman, SOAP UI, or REST API testing for validating integrations between Salesforce Clouds.
? Marketing Cloud Testing: Validating email campaigns, journeys, and automation workflows in Salesforce Marketing Cloud. Checking personalization, dynamic content, and A/B testing setup. Understanding data extensions, segmentation, and audience targeting.
? Service Cloud Testing: Testing case management, automation rules, workflows, and process builder flows. Validating inbound and outbound interactions in Omni-Channel, Knowledge Base, and Case Assignment Rules.
? Experience Cloud Testing: Testing customer portals, self-service communities, and authentication workflows. Verifying access control, profiles, and role-based security settings.
? Salesforce Configuration & Navigation: Understanding of standard and custom objects, fields, validation rules, and page layouts. Experience testing Lightning components and Visualforce pages. Basic SOQL Knowledge Familiarity with Salesforce Object Query Language (SOQL) to validate records in databases.
About Us: Established in 2004, SPECTRAFORCE is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of human connection, defined by our branding attitude of NEWJOBPHORIA , which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at:
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act ( CPRA ) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting .
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $35.00/hr.
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