Support Services Associate III - Glendale Office

External candidates: In order for your application to be correctly processed please sign-in before you apply Internal candidates: Please go to Workday and click "Find Jobs" link under Career Thank you for considering opportunities with us! Job Title Support Services Associate III - Glendale Office Requisition Number R7050 Support Services Associate III - Glendale Office (Open) Location Glendale, Arizona Additional Locations Job Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for Support Services Associate III! Join us and support CSAA IG in achieving our goals. Your Role: In this role, you will be responsible for managing the mailroom support function and provide workplace services support for the Glendale facility. This role will be required to work in the Glendale office five days per week. Your Work: Performs all or a combination of routine support activities, including, but not limited to: Managing all incoming and outgoing mail. Managing and tracking all outgoing shipments including IT workstations. Coordinating any special print operations as may be requested by staff. Reconciling mail and facilities invoicing and/or chargebacks. Coordinating workplace services on site. Assist with set up and support for large site meetings. Manage site wide catering events. Monitor and maintain assignable seating reservation system for site. At the direction of the Site Facilities manager: ensure all workplace support services are provided to staff commensurate with a "Class A" office environment. Required Experience, Education and Skills: High School Graduate or equivalent combination of experience and vocational training. A minimum of 3 years of clerical, office or support experience. Comprehensive knowledge of office procedures and processes. Technical PC skills and thorough knowledge of all applicable office machinery and procedures. Strong communication skills and tact and diplomacy in internal or external interaction. What would make us excited about you? Intermediate analytical skills preferred. Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.). Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.). Travels as needed for role, including divisional / team meetings and other in-person meetings. Fulfills business needs, which may include investing extra time, helping other teams, etc. CSAA IG Careers At CSAA IG, we?re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it. Join us if you? BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. COMMIT to being there for our customers and employees. CREATE a sense of purpose that serves the greater good through innovation.?Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!?Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don?t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]. As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues? different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers? evolving needs. CSAA Insurance Group is an equal opportunity employer.? The national average hourly pay rate range for this position is $21.34 - $23.71 per hour.?This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 5% of eligible pay. If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education. Must have authorization to work indefinitely in the US. Knowledge, Skills and Abilities Required: Comprehensive knowledge of office procedures and processes. Good technical PC skills Thorough knowledge of all applicable office machinery and procedures. Good communication skills Tact and diplomacy in internal or external interaction. Preferred: Intermediate analytical skills Education, Work Experience, Licenses & Certifications High School Graduate or equivalent plus vocational training. 3 ? 5 years of clerical, office or support experience. About CSAA Insurance Group CSAA Insurance Group, a AAA insurer, offers automobile, homeowners and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, the company has been rated ?A? or better by A.M. Best for more than 90 years, and is one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. Headquartered in Walnut Creek, California, we have more than 3,800 employees located primarily in Arizona, California, Colorado, Nevada, New Jersey, and Oklahoma. Guided by the mission to create AAA members for life by fulfilling our promise to be there when they need us, our employees are deeply committed to building relationships and exceptional service. We are proud of our values-based culture and are frequently recognized as a leader in employee professional development, corporate responsibility, diversity and wellness. We are ?A community that works.? Top 100 for Leadership Development in Leadership Excellence magazine Perfect score in the Human Rights Campaign?s corporate equality index Gold-Level Fit-Friendly Award from the American Heart Association Repeatedly one of 50 most community-minded companies in the U.S. by Points of Light For more information on CSAA Insurance Group, please visit www.csaa-insurance.aaa.com About AAA The American Automobile Association (AAA) is a federation of approximately 40 automobile clubs serving more than 56 million members. The auto clubs provide a range of services, including emergency roadside service, remote battery delivery and selected DMV services to its members. The AAA Federation owns and manages the AAA brand, licensing the AAA brand to member clubs. In 2011, CSAA Insurance Group separated from the AAA of Northern California, Nevada and Utah club, reflecting its coast-to-coast operations. Under its brand license with the AAA Federation, CSAA Insurance Group has the rights to call itself ?a AAA insurer,? to sell ?AAA Insurance? and to use the AAA logo. The AAA logo is one of the most recognized brands in the country, providing member clubs and CSAA Insurance Group with immediate recognition and credibility. For more information on AAA, please visit www.aaa.com

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