Senior Manager, Product Development

Overview

Unified Women’s Healthcare is a company dedicated to caring for Ob-Gyn providers who care for others, be they physicians or their support staff. A team of like-minded professionals with significant business and healthcare experience, we operate with a singular mindset - great care needs great care. We take great pride in not just speaking about this but executing on it.

As a company, our mission is to be an indispensable source of business knowledge, innovation and support to the practices in our network. We are advocates for our Ob-Gyn medical affiliates – enabling them to focus solely on the practice of medicine while we focus on the business of medicine.

We are action oriented. We strategize, implement and execute – on behalf of the practices we serve.

Reporting directly to the Senior Vice President, Business Transformation, the Senior Manager of Product Development will play a key role in driving the evolution and roadmap of patient, provider, and employee experiences within Unified Women’s Healthcare. This role will focus on the continuous improvement of workflows, process design, and technology enablement to support more efficient and effective operations, ultimately enhancing stakeholder experiences. The Senior Manager will collaborate with cross-functional teams to map workflows, redesign processes, and implement technology solutions to enable smoother operations and drive positive outcomes for patients, providers, and employees.

The ideal candidate will have healthcare experience, particularly in product development, with a strong understanding of process optimization and the use of technology to improve the patient and provider journey. This individual will be able to manage change effectively within a dynamic, fast-paced environment while contributing to meaningful operational improvements.

Responsibilities
• Support the mapping, analysis, and redesign of workflows across patient, provider, and employee touchpoints to streamline operations and improve service delivery
• Identify inefficiencies and roadblocks in current processes and collaborate with internal teams to propose solutions that improve operational performance, patient and provider experience, and employee satisfaction
• Monitor the effectiveness of redesigned processes and iterate based on feedback and performance data
• Assist in identifying and implementing technology solutions to enhance workflow efficiency and support the broader patient, provider, and employee experience
• Collaborate with operational, clinical, and IT teams to ensure product and process developments align with company goals and enhance overall service delivery
• Communicate and collaborate with stakeholders at all levels to drive alignment and ensure successful product and process implementation
• Provide regular updates to senior leadership regarding product development progress, challenges, and opportunities for improvement

Qualifications
• 5+ years of experience in product management, with a focus on healthcare services or physician practice organizations
• Ability to analyze processes to understand business needs and translate business requirements into technical specifications
• Ability to collaborate effectively across teams and with executive leadership
• Excellent communication, presentation, and interpersonal skills, particularly in preparing and presenting to senior executives
• An entrepreneurial approach and an ability to think strategically while balancing day-to-day execution in a fast-paced, evolving environment
• Strong problem-solving skills and the ability to lead by example in complex, dynamic environments
• Ability to travel up to 30% at times

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