Sr. Administrative Assistant

Department Description:
Salesforce Administrative Assistants are made up of a team of experienced professionals that support our top executives across the globe. These critical team members are viewed as strategic partners who keep the executives and their teams focused on company goals while embracing the Salesforce Ohana.

Role Description:
We are looking for a Senior Administrative Assistant to contribute to the growth of our company. This is an opportunity to work alongside individuals who are united by a strong sense of teamwork, service and excellence. Every Administrative Assistant will have to utilize a unique skill set based on their executive’s job functions, personality and communication style. Salesforce has a positive, diverse and supportive culture, and we are eager to add another strong contributor to our growing Administrative Assistant team.

Your impact:
Our Administrative Assistants understand that the success of the executive is a reflection of their work and vice versa, which creates a true atmosphere of teamwork and job satisfaction.

Core Responsibilities:
• Manage day-to-day schedules in such a way that the executive is able to complete their obligations in an organized, efficient way.
• Coordinate internal and external meetings including but not limited to team meetings, full staff meetings, all hands meetings, off- site meetings, one-on-one meetings, meetings with stakeholders and customers, etc.
• Proactively manage calendar priorities based on customer meetings, fiscal calendars, current projects and team needs.
• Book appropriate domestic and international travel within Salesforce’s travel policy, taking into account travel Visas, costs and proper documentation.
• Effectively interface with employees from other groups within Salesforce and Senior Executives inside and outside the company, and recognizes key players within all organizations.
• Assist with food orders, luncheon planning, and planning of other business related meetings as requested.
• Other administrative and project duties as requested.

Minimum Requirements:
• Minimum of 3+ years of applicable administrative experience, ideally from a global software organization.
• Skillful execution of administrative activities, with high attention to detail, organization and process.
• Experience with the setting up and management of virtual meeting platforms such as Google Hangouts, Zoom, Webex, GoToWebinars, and conference calls.
• Strong teamwork skills and a confident ability to offer suggestions and improvements to process and work very collaboratively with others.
• Strong relationship management skills and an ability to build a personal network throughout the company.
• Project Coordination experience needed at an intermediate complexity.
• Strong oral and written communication. Ability to communicate clearly and effectively with senior leaders and external partners.
• Previous experience partnering with senior management in a fast paced, innovative environment.
• Experience working within large administrative teams.
• Working proficiency of Google Suite (Gmail, Docs, Drive, GMeet). Experience using Quip, Slack, Salesforce and Tableau and are a plus.

Additional Desired Skills/Traits
• Customer centric orientation.
• Agility and flexibility in response to changing priorities and needs.
• Proven ability to manage projects, work under pressure and consistently make deadlines.
• Demonstrate ability and willingness to continuously acquire new competencies and accept new challenges.
• Possess a natural ability and curiosity to comprehend the global nature of the company.
• Have the ability to handle confidential material with the utmost discretion.
• Ensure communications are clear, thorough, specific and with attention to follow-through.

Additional Notes:
Some roles may require in-office presence 3-4 times a week.
Some roles may require accommodating EMEA & APAC hours.

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