Senior Director / Director of Sales
Are You Ready to Lead and Scale the Sales Team of the #1 Global Restaurant POS Platform?
Who We Are Looking For:
We are seeking a seasoned sales leader with 7+ years of SaaS and/or payments inside sales experience to drive transformational growth at Lavu, the #1 global cloud-based POS, payments, payroll, and banking solution for high-volume local restaurants.
This is an in-office role based in Tampa, FL, where you'll work closely with a dynamic team to lead and grow a high-performing Inside Sales organization. As a high-growth SaaS and payments company, we're scaling rapidly and need a leader who can manage, optimize, and grow our team while delivering results.
To succeed, you must have a deep understanding of the pains and challenges faced by SMB restaurant owners and the ability to connect with their unique needs. These are hardworking, dedicated individuals balancing customer satisfaction, staff management, and profitability every day-and you'll be their trusted partner in success.
At Lavu, our most successful people embody three key traits:
? Hungry: They are driven, ambitious, and relentless in their pursuit of success.
? Humble: They work collaboratively, are eager to learn, and value team over ego.
? Smart: They are insightful, adaptable, and make decisions with clarity and purpose.
We believe nothing is impossible, and our team operates with an ownership mentality that drives innovation and excellence in everything we do.
About Lavu
Lavu is a global leader in restaurant platform technology, including Point of Sale (POS), payments, payroll, banking, and more, offering innovative solutions designed to help local restaurants thrive. As the first POS system available in 80 countries, Lavu has set the standard for global innovation in the restaurant industry. By focusing on profitability, reliability, and world-class customer service, Lavu partners with restaurants to create exceptional guest and team experiences.
Why Join Us?
? Be part of a high-growth SaaS and payments company recognized as the #1 global restaurant POS platform by G2 in 2025.
? Lead in a $20B+ market, supporting local restaurants with innovative, embedded solutions.
? Work with a company boasting an exceptional financial profile, including $31M+ ARR, 50% ARR growth in 2024, and ~110% net revenue retention.
? Drive meaningful impact by empowering local restaurants to streamline operations and boost profitability.
? Join a collaborative, in-office, and fast-paced work environment in Tampa, FL, where creativity and performance are celebrated.
What You'll Get to Do
Sales Leadership and Team Development
? Recruit, Train, and Scale: Build a world-class sales team in the U.S. and internationally, equipping them to exceed targets.
? Personalized Outreach: Create highly tailored email, phone, and text outreach strategies, addressing specific customer pain points, industry trends, and Lavu's unique value proposition.
? Team Engagement: Mentor SDRs and Account Executives, fostering a collaborative and performance-driven culture.
Sales Process and Pipeline Management
? Optimize Sales Pipelines: Oversee pipeline management, ensuring accurate forecasting and timely follow-ups. Monitor and report on key metrics, including lead generation, demo conversion rates, and closed deals.
? Data-Driven Decisions: Use sales KPIs to track performance, identify trends, and continuously improve strategies.
? Product Demos: Partner with the team to deliver compelling demos that showcase Lavu's ROI for SMB customers and move prospects toward closing.
Market Research and Strategic Insights
? Stay Informed: Conduct ongoing market research to identify emerging opportunities, competitive threats, and SMB customer needs.
? Feedback Loop: Collaborate with Marketing, Product, and Customer Success teams, providing insights from the field to refine messaging, enhance the product, and improve the overall sales process.
Performance Optimization and Reporting
? Track Success: Regularly analyze and report on KPIs such as meetings set, demos delivered, and deals closed.
? Iterate for Growth: Leverage data insights to optimize outreach strategies, pipeline performance, and team effectiveness.
To Be Successful in This Role, You'll Need
? 7+ years of SaaS and/or payments inside sales experience, with a strong focus on SMB markets.
? 3-5 years of sales leadership experience, managing and scaling teams of 10+ sales reps.
? A deep understanding of SMB restaurant owners, their pain points, and the challenges they face daily.
? Proven ability to recruit and lead sales teams across the U.S. and internationally.
? Expertise in creating and executing personalized outreach strategies tailored to customer pain points and industry trends.
? Hands-on experience with HubSpot CRM or similar platforms for sales operations and pipeline management.
? A track record of delivering growth in transactional sales with an enterprise mindset for customer retention.
? Strong communication, mentoring, and leadership skills, fostering team development and collaboration.
? Entrepreneurial mindset: A hands-on approach to problem-solving in a fast-paced, high-growth environment.
What We Offer
? Competitive Compensation: Salary and commission structure with performance-based incentives.
? Comprehensive Benefits: Health, dental, vision, and more.
? Professional Development: Opportunities to grow and advance in your career.
? Dynamic Work Culture: A collaborative, innovative, and in-office environment in Tampa, FL, where creativity and performance are celebrated.
Apply Job!