VA needed for Airbnb communication - Contract to Hire
?? About the Role
I?m looking for a kind, detail-oriented Virtual Assistant to help me manage a small, thoughtfully run Airbnb operation. The role includes guest communication, admin work, and weekly updates.
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?? Responsibilities
- Respond to guest inquiries/messages on Airbnb
- Send check-in/check-out messages using templates
- Monitor reviews and flag urgent issues
- Create or update message templates when needed
- Communicate with owner (me!) for weekly updates and follow-ups
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? What We?re Looking For
- Excellent English writing & communication skills
- Friendly, professional, and warm tone in messages
- Detail-oriented and organized
- Experience with Airbnb or guest support is a plus (but not required)
- Flexible availability ? our guests don?t always follow a set schedule, so it?s important that you?re okay being gently available across the day (US EST). You don?t need to sit at your computer all day ? just be responsive and proactive when messages come in.
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?? Ideal Personality
- Calm and proactive ? you think ahead, not just react
- Kind and thoughtful ? you care about people?s experience
- Honest and reliable ? you show up and follow through
- Someone who aligns with a peaceful, minimal, and healing aesthetic
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? Hours & Compensation
- 10?15 hours/week
- $6?7/hour to start (with raise after trial period)
- Flexible schedule but quick responses (within 1?2 hours during U.S. day)
- Monthly performance bonus for consistent 5-star reviews ?
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