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Healthcare Administrative Associate, Family Medicine - Medical Home - Remote/Hybrid

Remote, USA Full-time Posted 2025-04-26

Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.

As a vital member of our team, you?ll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

The Healthcare Administrative Associate job duties include, but may not be limited to the following:
? How You?ll Help Transform Healthcare:
? Greet, screen, and provide service to patients and visitors.
? Process mail, fax, and other documents.
? Maintain multi-line phone system/switchboard.
? Schedule, register, and check patients in/out.
? Maintain medical records.
? Perform data management, spreadsheet functions.
? Run and maintain reports.
? Perform charge entry.
? Process billing documents and research and resolve issues.
? Collect co-payments, deductibles, and other self-pay amounts at time of service.
? Maintain cash box and receipt books.

What We Require:
? High school diploma or GED
? Minimum of two years' experience in a physician office/medical office (preferred)
? Experience with data processing and/or with multi-line telephones (preferred)
? Experience with registration and/or medical insurance (preferred)
? Knowledge of office procedures and equipment
? Effective interpersonal, communication, and teamwork skills
? Automated computer system proficiency
? Excellent organizational and time management skills

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Requisition Number: 151787
Employment Status: Full time
Location: Park View
Shift: Day
Shift Details: Monday through Friday; 8:00 a.m. to 5:00 p.m.
For more information, contact the HR Service Center at 1-800-599-2537.

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