Director, Texas Operations
Candidates must reside in the state of Texas.
Responsibilities: Manage Summits TX business day-to-day needs. Maintain up-to-date knowledge of TX regulatory and compliance requirements, including researching and interpreting statutes, regulations, opinions, and court rulings in conjunction with legal and compliance publications and underwriter guidelines. Conduct business in a professional and ethical manner to serve clients and their customers. Make risk adverse, common-sense decisions. Research file details to identify issues and apply legal, compliance, and underwriting guidelines to reach a timely resolution. Resolve escalated issues by personally following through on identifying a solution, communication to all parties, and/or coordination with Account Management and other Senior Leadership. Maintain ownership of TX specific processes and workflows from a regulatory/ compliance standpoint to provide feedback to Compliance, Managers, and Senior Leadership. Coordinate with the Compliance Department on TDI Compliance Audits, Annual Escrow Fund Audits, UW Audits, and Texas Data Calls. Prepare required documentation for audits, meet with auditors to facilitate the audit, and present the companies policies and procedures in accordance with regulations. Prepare reports for senior management and external regulatory bodies as appropriate. Support Claims Department with state law analysis and state practices. Respond in a timely manner to inquiries from staff. Prepare and deliver TX specific trainings and educational materials to operations staff. Monitor third party provider production/quality and provide coaching and training to maintain performance. Provide production support on TX transactions. Ability to travel for on-site office requirements. Other duties as assigned.
Skills and requirements: (Required): 2+ years of experience in Texas Title Operations oversight. Escrow Officer License required. Computer proficiency required. High level of written and verbal communication. Comfortable with problem solving and identifying solutions. Ability and desire to work in a fast-paced, team-oriented work environment. Strong multi-tasking skills, time management, and work ethic. Commitment to a culture of positivity and high performance. Values constructive feedback and goal setting; thrives on constant improvement and learning.
https://www.summitsettlement.net/
Job Type: Full-time
Pay: $85,000.00 - $100,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Experience:
Texas title insurance operations oversight: 2 years (Required)
License/Certification:
Escrow Officer License (Required)
Location:
Texas (Required)
Work Location: Remote
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