Back to Jobs

Remote Chat Support Specialist

Remote, USA Full-time Posted 2025-04-26

Job Description:
Aetna, a leading healthcare company, is seeking a Remote Chat Support Specialist to join our team in Indianapolis, Indiana. This is a part-time position at the Associate level, requiring at least 3 years of experience in a similar role. As a Remote Chat Support Specialist, you will be responsible for providing exceptional customer service to our clients through live chat... support.

    Responsibilities:
  • Respond to customer inquiries and resolve issues through live chat
  • Provide accurate and timely information on insurance plans and benefits
  • Troubleshoot technical issues with online tools and resources
  • Collaborate with team members to ensure a seamless customer experience
  • Maintain detailed records of customer interactions and transactions
  • Adhere to company policies and procedures regarding confidentiality and data security
    Requirements:
  • Energetic and dedicated personality traits
  • Strong attention to detail and problem-solving skills
  • Excellent written communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in Microsoft Office and web-based applications
  • Experience in customer service or support roles
  • High school diploma or equivalent required
    Benefits:
  • Vision insurance
  • Paid Time Off (PTO)
  • Gym membership

Working Environment:
At Aetna, we are committed to promoting equality and fairness for all employees. We strive to create a diverse and inclusive workplace where everyone can thrive and reach their full potential.

Deadline to Apply:
August 8, 2024

Equal Opportunity Statement:
Aetna is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment free of discrimination and harassment for all employees, regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Remote Chat Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs

Apply Job!

 

Similar Jobs

Client Advocate (Meritain Health)- Remote

Remote, USA Full-time

Sr Customer Success Mgr, Strategic Account Services

Remote, USA Full-time

Sr Analyst,Ntwrk Relations

Remote, USA Full-time

CMO Aetna Better Health of Illinois

Remote, USA Full-time

Apple Home Advisor (Multiple Locations) – The PuraniGaadi Jobs – id- 859

Remote, USA Full-time

Amazon Locker+ Customer Service Associate

Remote, USA Full-time

Onsite Customer Service Representative (ORLANDO)

Remote, USA Full-time

ADC Technical Customer Service Specialist, Amazon Dedicated Cloud (ADC) Customer Service

Remote, USA Full-time

Apple Support College Program At Home Advisor

Remote, USA Full-time

(Online Live Chat Jobs) Apple At-Home Advisor

Remote, USA Full-time

Data Entry Clerk - Work From Home (Remote & Flexible) / Entry Level Customer Service / Administrative Assistant

Remote, USA Full-time

Sales Agent - Flexible Schedule, High Earnings Potential, Comprehensive Training

Remote, USA Full-time

CVS Remote Data Entry Jobs @($30/H Work At Home) – Apply Now

Remote, USA Full-time

Need English Tutor ? Work from Home in Lakewood, NJ

Remote, USA Full-time

PCA II, Emergency Department, 24 Hours, Evenings

Remote, USA Full-time

Customer Service Representative - Remote & 19 plus Hourly

Remote, USA Full-time

Sr. Associate, Recr Svc

Remote, USA Full-time

Investigation Program Manager, AD Process and Compliance

Remote, USA Full-time

Plant Maintenance Specialist

Remote, USA Full-time

Walmart Remote Data Entry Job – Part-Time

Remote, USA Full-time