WFH Chat Agent / Social Agent
? *Job Title**: WFH Chat Agent / Social Agent
? *Job Type**: Full-time / Part-time / Intern
? *Location**: Remote
? *Salary Range**: $56,000 - $80,000 per year
? *Job Overview**
Are you a customer service rockstar who loves engaging with people online? The Ward Team is looking for a WFH Chat Agent / Social Agent to provide top-notch customer support through live chat and social media platforms. This role allows you to work remotely from the comfort of your own home while making a difference in our customers' experience.
? *Responsibilities**
- Respond to customer inquiries and provide support through live chat and social media platforms
- Troubleshoot issues and provide solutions in a timely manner
- Engage with customers online to ensure a positive and seamless experience
- Collaborate with team members to address customer needs effectively
- Maintain a high level of professionalism and customer service at all times ? *Requirements**
- Proven experience in customer service or a related field
- Strong written communication skills
- Ability to multitask and prioritize tasks effectively
- Tech-savvy with the ability to learn new tools and software quickly
- Ability to work independently in a remote environment ? Please note that The Ward Team adheres to Equal Employment Opportunity guidelines and does not inquire about criminal backgrounds during the hiring process.*
If you are passionate about customer service and thrive in an online environment, we want to hear from you! Join our team as a WFH Chat Agent / Social Agent and make a difference in our customers' experience. Apply today!
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