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Virtual Inboud Call Center Agent (Remote)

Remote, USA Full-time Posted 2025-04-26

This a Full Remote job, the offer is available from: United States, Sweden, New York (USA)

    Virtual Call Center Agent Job Responsibilities:
  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.
    Call Center Agent Skills / Qualifications:
  • Verbal communication
  • Phone skills
  • Listening
  • Data entry skills
  • People skills
  • Informing
  • Customer focus
  • Customer service
  • Attention to detail
  • Professionalism
  • Multi-tasking
    Education, Experience, and Licensing Requirements:
  • University/college degree is an asset.
  • Previous customer service experience,

This offer from "HR Prospect" has been enriched by Jobgether.com and got a 75% flex score.

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