Demo Engineering
About Etech - With over 3200 strong workforce working at our 8 global centers spread across US, Jamaica, and India, Etech is leading international IT/BPO service provider rapidly expanding its operations. Etech offers a wide assortment of Business Process Solutions including: Customer Interaction and Quality Assurance services, Development and Value-added services. See your career graph soar high with immense opportunities to excel, and a challenging work environment to match your passion. You will be a part of a close-knit family that nurtures professionalism and provides a perfect health work-life balance.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- TECHNICAL SKILLS
- ETL Experience / MEC Pre-processor building
- Experience working with customer IT teams for setting up data transfers API Calls / SFTP transfers
- Any experience in working with Audio / Speech / Speech to text (in or outside of Medallia)
- Implementations Experiencing (not just servicing) if they have Medallia Experience
- Some Customer Facing Experience
Must to have Good experience with client communication & coordination
- EDUCATION & EXPERIENCE
- BE (Comp/IT), MCA, MSc IT, B Tech (Comp. /IT)
- Bachelor's degree from four-year College or university;
- 2-4 years of relevant professional experience
LANGUAGE SKILLS
Ability to respond to common inquiries or complaints from customers. Ability to effectively present information to customers, top management, Team Leaders, and/or boards of directors.
Job Type: Full-time
Pay: ₹20,133.00 - ₹95,019.00 per month
- Benefits:
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
- Schedule:
- Evening shift
- UK shift
- US shift
- Supplemental Pay:
- Shift allowance
- Education:
- Bachelor's (Required)
- Experience:
- CSS: 1 year (Required)
- JavaScript: 1 year (Required)
- XML: 1 year (Required)
- Speech to Text: 1 year (Required)
- SFTP: 2 years (Required)
- ETL: 2 years (Required)
- HTML: 1 year (Required)
Work Location: Remote
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