Call Center Independent Contractor – Healthcare (Temp-to-Hire Opportunity)
We are looking for a dedicated Call Center Independent Contractor to join our team. This role involves assisting patients and clients with healthcare-related inquiries, including appointments, insurance, billing, and general support. If you have experience in healthcare, insurance, or patient services, we encourage you to apply. This is a temporary contract position with the potential to transition into a full-time role based on performance.
- Key Responsibilities:
- Handle incoming and outgoing calls professionally and efficiently
- Provide support to patients regarding appointments, insurance, billing, and services
- Accurately document call interactions and follow internal processes
- Maintain a high level of confidentiality and comply with HIPAA standards
- Collaborate with team members to resolve customer issues
- Qualifications:
- Experience in healthcare, insurance, or patient customer service
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Proficient with basic computer applications and call center software
- Reliable internet connection and a quiet work environment (for remote work)
- Bilingual abilities are a plus
- Why Join Us?
- Opportunity for temp-to-hire based on performance
- Flexible scheduling options
- Work from the comfort of your home
- Join a team committed to providing excellent service in the healthcare space
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
- Schedule:
- 8 hour shift
- Day shift
Work Location: Remote
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