Retail Leader

Retail Leader

Job Summary of Retail Leader:

The main responsibility is overseeing teams in physical retail locations to drive sales, foster brand loyalty, and deliver exceptional customer service. This role includes managing the recruitment process, developing talent, and implementing store strategies while being accountable for financial results. Establishes and develops a high-performing, autonomous team focused on achieving goals and supporting brand directives.

Job Duties and Responsibilities of Retail Leader:
• Maximize the use of diverse tools and resources to recruit, employ, and preserve outstanding workforce members.
• Promote leadership development by mentoring internal team members and networking with external talent to prepare for future leadership transitions.
• Maintain a high-performing, diverse team by employing successful tactics for selection, advancement, and inspiration.
• Express goals clearly and track advancements against company metrics effectively.
• Guide and mentor staff members to reach the desired outcomes for the store and company.
• Review performance and implement continual feedback or measures in accordance with performance expectations.
• Encourage and exemplify exceptional customer service interactions.
• Motivate team members to foster brand dedication and create a friendly store ambiance.
• Be a model for adhering to rigorous standards and preserving the brand’s integrity and reputation.
• Optimize store scheduling procedures to ensure appropriate staff levels, meet operational demands, and manage costs associated with payroll.
• Ensure that employees are well-versed in standard protocols and consistently follow them.
• Coordinate and execute floor configurations following brand guidelines, encouraging cooperation and originality.
• Optimize the customer experience and maximize sales by integrating the Leader on Duty (LOD) approach.
• Oversee the adherence of merchandise presentation, signage, and visual displays to the predetermined criteria of the company.
• Uphold Loss Prevention standards to safeguard company resources from potential risks.

Qualifications and Experience of Retail Leader:
• The basic educational prerequisite is a high school diploma or a similar credential, with a preference for a Bachelor’s degree.
• Experienced in driving top-line sales, implementing visual merchandising directives, and developing successful strategies to drive sales.
• Leadership prowess is exemplified in customer engagement strategies, talent development initiatives, visual merchandising efforts, and store operations management.
• Showing strategic acumen and a history of selecting top talent within teams.
• Mastery in effective communication, facilitation techniques, and proficient presentation delivery.
• Ability to motivate, guide, and inspire team members throughout the organizational structure.
• Expertise in deciphering financial statements and utilizing the interpretations to shape business strategies.
• Comprehensive perspective on the retail industry’s terrain.
• Competent in formulating and implementing operational strategies.
• Skilled at adjusting to shifting priorities and comfortable working in a dynamic setting.
• Effectively coordinates time and demonstrates organizational competence.
• Skilled in financial planning and knowledgeable in using Microsoft Office Suite effectively.
• Willing to expand knowledge and adapt to internal systems and tools.
• Able to commit to a schedule that includes weekend and evening shifts.
• Capable of accessing the sales floor and storage room, employing ladders, and lifting items weighing up to 50 lbs.

Benefits of Retail Leader:
• Coverage for health, dental, and vision needs can be obtained through insurance plans.
• Within a 401(k) with employer match setup, employees receive additional retirement savings contributions from their company.
• Remuneration for absence, holidays that are nationally recognized, and personal days granted.
• Resources available for individuals to grow and excel in their professional lives.
• Wellness incentives and discount opportunities for staff.

About Company:

The Children’s Place holds a leading position as a retailer specializing in children’s clothing, renowned for its quality offerings, affordability, and stylish collections. The organization fosters an inclusive and performance-driven work culture that empowers employees to deliver results, lead with integrity, and create a meaningful difference. Embracing diversity, encouraging innovation, and fostering collaboration are central to our values as we expand and cater to families in different areas.

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