Sr Analyst-Global Navigation Mooresville, NC (SSC) 1999

Your Impact

The role of Site Navigation is to strategically evaluate the online product findability experience for customers as it relates to the browse experience while also evaluating the industry to create and test data driven ways to improve upon the customers shopping experience with Lowes. The Sr. Analyst, Global Navigation will provide internal and external research and/or benchmarking, review/analyze customer information and other relevant data, conduct analysis, while also providing insights and recommendations within their assigned area. The Sr. Analyst will track, analyze, report, and lead final key customer engagement metrics to ensure categories within their assigned area follow best practices and perform to site standards to meet financial objectives. They will actively create action plans and delegate to address key opportunity areas. The Sr. Analyst will serve as a member of a team of peers and will be expected to help coach and develop less experienced analysts.

Work with a Winning Team

On our team, youll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forward-thinking when it comes to tech, and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing you’ll have the tools, tech, and support needed to advance your skills.

Since we’ve been in business for over 100 years, we’ve built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate, explore your every curiosity, and help us shape the future of retail.

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

What You Will Do
• Applies proven analytical and problem-solving techniques and skills to evaluate the overall relevancy and efficacy of customer browse paths and category navigation.
• Builds browse path expertise to deliver best-in-class customer product findability experience and stays up to date with current and evolving product taxonomy best practices and functionality.
• Support Cross functional partnership with Brand Advocate, Online Merchandising, Product Management, Data Science, Category Experience, Site Operations, Content working with Analysts-Directors.
• Collaborate with IT, technical product management and data science partners on intent-based, personalized navigation efforts by delivering business requirements, defining UAT/QC plans for AB tests and new product launches, and presenting recommendations based on industry best practices and competitive review.
• Maintains product attributes to power faceted navigation and onsite search, ultimately helping customers find products online
• Assists in developing and maintaining the customer-facing hierarchy structure and category specific attribute model
• Provides insights, competitive intelligence, and data driven recommendations to the manager of their assigned area.
• Maintains knowledge and awareness of best practices within the company, competitors, and retail industry. Works with their manager to introduce and disseminate best practices across the organization.
• Provide data driven insights to support cross-functional governance steering committee to define and maintain structure and cross enterprise alignment of Lowes.com customer facing navigation.
• Works as a member of a larger team and may be asked to help coach and develop less experienced team members.

Minimum Qualifications
• Bachelors Degree Business Administration, Marketing, Finance, or related field
• 3+ Years Relevant experience in retail or Omni-Channel merchandising/marketing

Preferred Skills/Education
• 3+ Years Online experience or Omni-Channel merchandising/marketing
• 1+ Years Experience in a high SKU Count retail environment
• 1+ Years Experience with background in analytics, statistics, business planning and/or finance

Benefits

· 401k with up to 4.25% match

· Discounted Employee Stock Purchase Plan (15% discount of strike price)

· Tuition-Free Education

· 10-week Maternity/Parental Leave

· 10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. #LI-81GLAW

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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