(Live Chat Remote Jobs) Fedex Part-Time Remote $30/H- work from home (WFH)
Join our dynamic team at FedEx as a Customer Support Specialist specializing in Live Chat. As a remote team member, you?ll be at the forefront of providing exceptional customer service through live chat interactions. This is a part-time position that allows you to work from the comfort of your home. Key Responsibilities: ? Live Chat Assistance: Engage with customers in real-time through live chat, addressing inquiries, resolving issues, and providing assistance with FedEx services. ? Problem Solving: Effectively troubleshoot and resolve customer concerns, demonstrating a commitment to customer satisfaction. ? Product Knowledge: Stay informed about FedEx services, rates, and policies to provide accurate and up-to-date information to customers. ? Communication Skills: Clearly and concisely communicate information to customers, ensuring a positive and professional interaction. What You Will Do: ? Engage with customers via live chat to understand and address their needs. ? Provide timely and accurate information regarding FedEx services, shipping, and tracking. ? Collaborate with team members to resolve complex customer issues. ? Utilize problem-solving skills to ensure customer satisfaction. ? Maintain a high level of professionalism in all customer interactions. Benefits: ? Remote Work: Enjoy the flexibility of working from home, creating a comfortable and personalized work environment. ? Competitive Pay: Earn $30 per hour for your valuable contributions to our customer support team. ? Training and Development: Access ongoing training to enhance your skills and knowledge in customer service. ? Part-Time Schedule: Balance work and life with a part-time schedule that allows for flexibility. How to Apply: If you?re passionate about delivering exceptional customer service and thrive in a remote work environment, we want to hear from you! Please submit your resume and a cover letter highlighting your relevant experience to Apply For This Job.
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