Virtual Customer Representative (Entry Level)
Position Summary:
We are looking for reliable and service-oriented individuals to join our team as Virtual Customer Representatives. In this entry-level position, you will be responsible for assisting customers with inquiries, providing support, and ensuring a positive customer experience, all from the comfort of your home.
This is an excellent opportunity for those looking to begin a career in customer service. Paid training is provided.
- Key Responsibilities:
- Answer incoming customer calls, emails, or chats with professionalism and care
- Resolve customer questions and concerns effectively
- Provide accurate information about products, services, or policies
- Log customer interactions in internal systems
- Follow communication guidelines and standard operating procedures
- Escalate complex or unresolved issues as needed
- Qualifications:
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Basic computer skills and comfort with virtual tools
- Reliable internet connection and quiet remote workspace
- Strong listening skills and a desire to help others
- No previous experience required, we will train you
- Work Schedule:
- Full-time availability
- 100% remote, work from any location within the U.S.
- Compensation & Benefits:
- Competitive pay
- Paid training
- Health, dental, and vision insurance (after eligibility period)
- Opportunities for career growth and internal advancement
Job Type: Full-time
Pay: $52,747.00 - $76,515.00 per year
- Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
- Work from home
- Shift:
- Day shift
Work Location: Remote
Apply Job!