Customer Service Representative- Remote- Full-Time
Job title: Customer Service Representative- Remote- Full-Time in USA at Meyer and Associates
Company: Meyer and Associates
Job description: The PositionThe Client Service Representative will be focused primarily on our Life products and should have a friendly, patient, and kind phone manner, as we work one-on-one with customers to explain the features of the Life insurance we offer. There is no cold calling; this is not a call center.Primary Responsibility· Handling phone and email inquiries from current and prospective customersOther Responsibilities· Preparing well-written responses to customers· Processing insurance quotes, coordinating underwriting, and assembling insurance certificates digitally· Additional activities to support our efforts to help customers become insured and remain insuredRequirementsThe Requirements:
- Be computer savvy and proficient in Microsoft Office (especially Word, Excel, and Outlook)
- Possesses excellent communication and listening skills with a strong attention to detail
- Able to multitask with a willingness to adapt to internal operational processes and systems
- Prior client service experience and/or insurance license is a big plus
- All applicants MUST be based in the US
BenefitsThe Benefits:We provide:
- Competitive pay + 3 weeks paid vacation + plus paid holidays
- Generous 401K package (once eligible)
- Group life and disability insurance (fully subsidized)
- Group health insurance (partially subsidized)
- Optional dental, vision, accident, and critical illness (employee paid)
- Section 125 plan
- Commuter plan
The Next Steps· Submit your resume and include a customized cover letter, including an expected salary range. Submissions lacking the requested information will not be prioritized.· Candidates of interest to Meyer and Associates will be contacted with additional information about the position and for a preliminary phone interview. Some candidates may then be invited for a virtual interview.
Expected salary:
Location: USA
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