Customer Service Representative HYBRID (Part-time Only) Atlanta, Georgia
<p>Do you have a passion for helping people? Be a part of a company that invests in its employees’ growth and development. Remote Customer Service Representatives with a positive attitude and attention to detail to facilitate inbound calls. As a Representative, you will be required to update administrative details of customer accounts and/or direct calls to the appropriate department as needed.</p> <p>Key Responsibilities:<br /> Handle high volume of inbound calls from customers and direct them to the proper departments if applicable<br /> Work closely with other departments to ensure a positive customer experience<br /> Strong problem-solving skills to quickly identify the root cause of customer issues and resolve when necessary<br /> Help explain contract details<br /> Manage existing customer relationships that give our customers peace of mind and worry-free driving<br /> Process payments and set up payment arrangements to resolve customer accounts<br /> Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.<br /> Key to Success:<br /> Excellent customer service, communication, and listening skills<br /> Can work in a fast-paced environment, under pressure, and with other employees<br /> General computer and typing skills<br /> Passion for customer service and quality work<br /> Must be focused and reliable<br /> Ability to prioritize, Organize and multitask.<br /> High School diploma or GED required.<br /> Bilingual (Spanish/English) is a plus.<br /> The candidate(s) offered this position will be required to submit to a background investigation.</p> <p data-uw-rm-sr="">Compensation: $20.75/hour</p> <p>Our Benefits Include:<br /> Paid training.<br /> Voluntary Life Insurance<br /> Internet Stipend<br /> Equipment included</p>
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