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Online Remote Live Chat Assistant

Remote, USA Full-time Posted 2025-04-26

We are seeking a dynamic and customer-focused Online Remote Live Chat Assistant to join our Customer Support team. As an Online Remote Live Chat Assistant, you will be responsible for providing real-time assistance to customers through online chat. This is a remote position, allowing you to work from the comfort of your own home.<br><br><strong>Responsibilities<br><br></strong><ul><li>Respond to customer inquiries and provide support through live chat</li><li>Assist customers with product information, orders, and account inquiries</li><li>Troubleshoot technical issues and escalate to the appropriate team when necessary</li><li>Ensure customer satisfaction by providing timely and accurate responses</li><li>Maintain a positive and professional attitude in all customer interactions<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Excellent written communication skills</li><li>Strong customer service orientation</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Previous experience in customer support or a related field is a plus</li><li>Proficiency in using live chat software and other customer support tools<br><br></li></ul><strong>Skills<br><br></strong><ul><li>Strong problem-solving skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail and accuracy</li><li>Ability to adapt to changing priorities<br><br></li></ul>If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team as an Online Remote Live Chat Assistant!

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