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Meetings and Events Working Team Leader

Remote, USA Full-time Posted 2025-04-26

At American Express Global Business Travel, we are looking for an experienced and highly motivated Meetings and Events Working Team Leader to join our team. The ideal candidate should have a deep knowledge of event management as well as excellent organizational and communication abilities.This individual will be in charge of leading a team of event and meeting planners, coordinating resources, and ensuring flawless execution of the events. The successful candidate must have the ability to work quickly and efficiently under pressure while providing exceptional customer service. The ideal candidate should have a minimum of 3 years' experience in the event management field, preferably in a leadership role, and possess a Bachelor's degree in a related field. Additionally, exceptional verbal and written communication skills, as well as a proven ability to manage teams, are essential.

Responsibilities:

Lead and manage a team of event and meeting planners, setting performance goals and objectives, and providing coaching and guidance.
Develop and maintain relationships with vendors and suppliers to ensure the team has access to the necessary resources for events.
Coordinate the planning and logistical aspects of events, such as booking venues, negotiating contracts, and determining the best budget allocations.
Supervise and monitor the execution of events, ensuring that all details have been taken care of and that the event runs smoothly.
Develop and implement event policies and procedures to ensure the team is working in the most efficient and effective manner.
Collaborate with the sales team to develop and implement strategies that will drive event and meeting revenue.
Maintain accurate records of event budgets and track expenses and revenue.
Create post-event reports and review team performance to ensure all goals were met.
Provide excellent customer service to ensure client satisfaction.
Develop and maintain a positive working environment for team members.

American Express Global Business Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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