Executive Support Associate (Remote - CST & EST/EDT Time Zone's specifically)
- Our Recruitment process:
- Stage 1: Video submission and CV review ← You are here and link to our process
- Stage 2: Live interview and practical assessment
- Shadowing: Paid on-the-job shadowing period (2-6 weeks, dependent on feedback)
- Probation: Formal probation at your negotiated rate, if both sides agree to proceed
About FYXER
At FYXER, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose-led leaders who value strategic partners capable of swiftly turning complexity into clarity and challenges into opportunities.
We're currently trialling the title Executive Support Associate to see what resonates, but the label might evolve. What matters most is the work itself and how you deliver it. We previously explored the title Executive Support Associate, which attracted some brilliant candidates, though many came from sales or business development backgrounds, which isn't quite the focus here. This role is less about commercial growth and more about operational enablement, strategic support, and being a high-trust partner to the founders on the ground.
As an Executive Support Associate, your key strengths include your proactive mindset, tech-savviness, and practical approach to getting things done. You naturally lean on tools, including AI, as an extension of how you think, organise, and execute. Whether your background is in Executive Assistance, Operations, Customer Success, or as a Chief of Staff, you spot problems early, solve them efficiently, and keep things moving with minimal fuss.
Join a culture prioritising practical innovation, results-driven execution, and seamless integration of human intuition with tech and AI efficiency.
Requirements
- Exceptional Problem-Solver:
- Rapidly identify, analyse, and resolve complex challenges with clarity and precision
- Implement efficient solutions delivering immediate, measurable outcomes
- Navigate ambiguity confidently, independently filling gaps and creating actionable strategies
- Tech and AI-Driven Enabler:
- Leverage technology and AI to significantly enhance productivity and operational effectiveness
- Continuously evaluate and refine tech and AI systems for optimal performance and scalability
- Easily communicate technical complexities through practical insights and actionable strategies
- Customer Success Expert:
- Strategically manage client relationships by aligning solutions with clear, measurable client outcomes
- Navigate stakeholder interactions pragmatically, ensuring effective communication and engagement
- Versatile and Operationally Skilled:
- Expertly manage operations across multiple business functions such as Finance, HR, Operations, Executive Assistance, Project and Event Management
- Deliver consistent, high-quality outcomes across diverse business operations
- Who You Are
- Naturally proactive, driven by delivering efficient solutions
- Highly proficient in tech and AI, motivated by their potential to streamline processes and accelerate outcomes
- Exceptional problem-solving abilities - quick to assess, strategise, and execute
- Emotionally intelligent - adept at interpreting complex scenarios and adapting your approach effectively
- Commercially astute, with a business-owner mindset - balancing results, efficiency, cost-effectiveness, and exceptional client experiences
Benefits
- Why Join FYXER?
- Collaborate with a high-performing team dedicated to excellence and impactful outcomes
- Work closely with progressive leaders who value your strategic insight and technical expertise
- Accelerate your growth through authentic challenges, practical problem-solving, and meaningful feedback
- Enjoy genuine autonomy within a supportive community focused on collective success.
Final Thoughts
If you're a proactive, solution-oriented professional thriving at the intersection of strategic execution, technological innovation, and exceptional client management, FYXER offers a role perfectly suited to your strengths.
We're especially keen to hear from individuals with a proven ability to support US-based clients, those who understand the pace, tone, and expectations of the market, and can bring real value through culturally fluent, context-aware support.
Join us in transforming executive and business support through clarity, innovation, and impactful partnerships.
- Time Zone Requirements
- This role requires consistent availability during US business hours, particularly Eastern (EST/EDT) and Central (CST) time zones
- We welcome applicants from anywhere in the world, but this is not just about working the right hours. If you're supporting US-based clients, you need to bring a strong grasp of local context, cultural norms, communication styles, and business expectations
- If you're applying from outside the US, please reflect seriously on whether you have the first-hand experience, confidence, and insight needed to support American clients with the level of nuance and professionalism they expect
- Working Hour Requirements
- We're looking for individuals who can commit to a minimum of 100 hours per month, with the flexibility to scale up depending on client need
- This is a fractional, contract-based role, with assignments made on a client-by-client basis
- It's best suited to professionals who are comfortable with a non-fixed schedule, can manage changing workloads, and thrive in environments that demand ownership, adaptability, and strong self-direction
Diversity & Inclusion
FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. Completing this form is voluntary and the information provided will remain anonymous. Please submit your information here.
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